FAQ

I want to collect Global Protect logs.

Category: VPN

①Click on the Global Protect icon on the screen.

※Click on the Global Protect icon in the screen. If the icon is not visible, display all hidden icons.
②When the Global Protect window appears, click the [≡] in the upper right corner and then click "Settings".
③When the Global Protect settings window appears, click on "Troubleshooting" and then click on "Collect Logs".
④Click on "Troubleshooting" and then click on "Collect Logs.