FAQ

The Teams app on the office support terminal does not run well. (faculty and staff)

If you're having trouble with the Teams app on your office support device, try the following.
In addition, the application version has a large cache and causes problems. We recommend the web app version.

What to do if your Teams app isn't working.pdf

  • Notifications are not updated, files cannot be attached
  • Even if Teams starts, it ends with an error

 

【① How to clear Teams cache】(If the problem is not resolved by ①, go to ②)

  • Delete or rename the teams folder under "\ AppData \ Roaming", which starts with "C: \ Users \ i"

 

【②How to uninstall and install Teams apps】

  1. Uninstall
    Delete or rename the "\ AppData \ Local \ Microsoft \ teams" folder starting with "C: \ Users \ i"
  2. Install
    Run "C: \ Program Files (x86) \ Teams Installer \ teams.exe"