FAQ

When trying to print, an error code is displayed and printing is not possible

Category: Print(印刷)

* In case of error code "501"
【problem】
After placing student ID card in front of the reader, Error501 is displayed and printing is disable

【Cause】
Other smart cards in the wallet or card holder might cause read error【solution】
Place student ID card in front of the reader alone

 

* In case of error code "503"
【Problem】
After placing student ID card in front of the reader, "Error code 503" is displayed and printing is disable

【Cause】
There is a possibility of an invalid student ID (old one after graduation, reissue, etc.)

【solution】
1) Check if it is the latest student ID → Note that if you reissue it, you will not be able to use the old card

2) Others → Contact your nearest information system section