Information

2023/5/8-9
On May 8, the storage space usage of the Toyosu virtualization platform at Toyosu reached 100% and some servers were shut down.
As a result, various services were unavailable.

We have confirmed that most of the services have been restored as of now (May 9, 10:00),

but if you find any services that are experiencing problems, please contact the Information System Section.

[List of failed services]（5/9 10:15 update）

S*gsot
Linux server（yli）
Wireless LAN(SRAS/eduroam)
SIT STATION
AMI
Certificate issuing machine（PAPYRUS MATE）
Gakunin
Wing-net（at Toyosu）
DHCP（partially）
DNS（partially）

Office support system（Office portal）
Office system menue
Debt system（ including source system）
Print server（for office）
Application for card issue

Apr. 10-11, 2023
There was an intermittent problem with the wireless LAN at the Omiya Campus.
Countermeasures to load access points are being taken sequentially.

There is a problem with MoSICA for iOS in which the correct one-time passwords are not output

(This seems to occur on devices with a specific version of iOS or later).

This problem will be resolved by updating MoSICA.

If the one-time password still does not pass, please refer to the attached file and update MoSICA.

※If you are currently using iOS 11 or earlier, you may not be able to use the service after updating. Please be aware of this.

01/25/2023 16:30~
Microsoft365 is experiencing disability.

01/25/2023 23:31
The system has been restored.

We experienced an Azure outage during the winter break.
The system has now been restored.
We apologize for any inconvenience this may have caused to ScombZ.

Date of Occurrence:

Approximately 12/30/2022 to 10:30am on 01/01/2023
Scope of impact: Uploading and downloading of attached files such as educational materials and assignments in ScombZ LMS

Cause:

File access errors due to storage mount failure caused by Azure failure or maintenance. The error was caused by a storage mount failure due to an Azure failure or maintenance. Normally, the storage is automatically mounted after a failure, but for some reason it was not remounted. However, for some reason, it was not remounted.

Recovery method:

Remount on the CITS side and restart the service.
Translated with www.DeepL.com/Translator (free version)

We are currently experiencing difficulties with some features of Outlook and Teams.

Beginning today (2022-12-02) at approximately 10:00 a.m.
Outlook is currently experiencing outages in Microsoft 365.
As a result, some functions using Exchange, such as searching in Teams
Exchange, such as searching in Teams.

We are gathering information on the situation, although no official announcement has been made at this time.
We apologize for any inconvenience this may cause, and ask for your patience as we work to restore the system.

12:12 The outage has improved significantly, and the service is being monitored and the cause is being investigated.

2022/11/15　We are currently experiencing problems with the SRAS wireless LAN.
Please use eduroam.

09:20　The system has been restored.
We apologize for any inconvenience caused.

2022/10/15 The problem of receiving e-mails was resolved at around 5:03 p.m.

Cause: The mail delivery from the cloud service for mail security to the campus mail server had failed and mail could not be received.

Coping: The old mail server was disconnected and the configuration was changed so that the mail would be received on a different mail server.

We apologize for any inconvenience this may have caused.

We are experiencing connection problems with our Linux server oli.
We apologize for any inconvenience caused.

Please use the yli server.

Remotely connectable servers

The oli server was restored on 09/30 (Fri.).

Tuesday, 09/27/2022

Today, at approximately 11:20 a.m., a failure occurred on a server on campus.
This outage has spread to the entire server and
The failure was spreading to the entire server, and caused a wide range of problems such as wireless LAN connection failure, card printing failure, name resolution in DNS, etc. We are now working hard to restore the system.

We are currently working hard to restore the servers, and the problem is being resolved one by one.
However, as mentioned above, due to the wide range of failures
However, as mentioned above, it is taking a long time to recover.
ScombZ, wireless LAN, Zoom, and other services have been restored.

If the services you are using are not working properly, please contact us.
We apologize for the inconvenience and ask that you try again later.

We apologize for any inconvenience this may cause.
We apologize for the inconvenience and thank you in advance for your patience.