Information

On Thursday, November 26, from around 15:00, there was a problem with recording in the Zoom cloud (Japan).
At around 17:00 on the same day, as an emergency measure, the location of the cloud recording data was changed from Japan to the U.S., and recording became possible.

At around 19:00 on the same day, we received a call that the problem had been restored, so we changed the storage location of the recording data to the server in Japan.

We apologize for any inconvenience this may cause to users.

Translated with www.DeepL.com/Translator (free version)

Until around 12:00 (2021/08/19), there was a problem that could not connect to the SRAS wireless LAN on the Omiya campus. 

Currently, we have restored. We apologize for the inconvenience. 

About network failure between campuses (occurred on 8/12)

Today (8/12) from 13:00 to 17:00, the network between campuses became unstable intermittently during maintenance work of network equipment. 

We apologize for any inconvenience caused to all users. 

From 22:30 on July 17th, 2021 to 23:30 on 18th, there was a problem with single sign-on (SSO) to the following services

• Zoom
• Adobe ID

Two weeks before the expiration date of the digital certificate used for SSO, a new digital certificate was automatically issued, and the positive and negative certificates were switched, but users were unable to log on to Zoom, Adobe, and other systems that do not support the positive and negative switching.

We manually switched to the new certificate at around 23:30 on the 18th, and the problem has been restored.

We apologize for any inconvenience this may have caused.

2021/05/21　There was a communication failure between 17:32 and 18:15.
There was a network failure at Toyosu Campus.

This failure was caused by the core switch, and Scomb, SRAS-VPN, and extension phones were also affected.

We apologize for any inconvenience this may have caused.