About network failure between campuses (occurred on 8/12)
Today (8/12) from 13:00 to 17:00, the network between campuses became unstable intermittently during maintenance work of network equipment.
We apologize for any inconvenience caused to all users.
From 22:30 on July 17th, 2021 to 23:30 on 18th, there was a problem with single sign-on (SSO) to the following services
Two weeks before the expiration date of the digital certificate used for SSO, a new digital certificate was automatically issued, and the positive and negative certificates were switched, but users were unable to log on to Zoom, Adobe, and other systems that do not support the positive and negative switching.
We manually switched to the new certificate at around 23:30 on the 18th, and the problem has been restored.
We apologize for any inconvenience this may have caused.
2021/05/21 There was a communication failure between 17:32 and 18:15.
There was a network failure at Toyosu Campus.
This failure was caused by the core switch, and Scomb, SRAS-VPN, and extension phones were also affected.
We apologize for any inconvenience this may have caused.
April 19, 10:35 a.m.: The login problem of the source system has been recovered.
We apologize for the inconvenience caused to users.
As of April 19, 9:30 a.m.
We apologize for any inconvenience caused.
We apologize for any inconvenience this may cause you.
We will contact you as soon as the situation changes.
Please note that the Windows Update KB5000802 of 3/10 contains a bug, and after the update, Kyocera printers will always give a blue screen when printing.
At first, please try this procedure:
Kyocera website: Since Windows Update, there has been a problem: "When printing, a blue screen error appears and a forced reboot occurs, preventing printing.
https://www.kyoceradocumentsolutions.co.jp/support/information/info_20210312.html
