2022/07/01 Communication failure of eduroam (restored)
There was a communication failure of eduroam on Friday, July 1, 2022 around 9:00~9:15.
It has now been restored.
There was a communication failure of eduroam on Friday, July 1, 2022 around 9:00~9:15.
It has now been restored.
A Kyocera support engineer has contacted us about a problem that occurs when opening and printing a PDF file in Edge, regardless of the Kyocera model.
When printing a PDF file from an office terminal using Edge, a system error occurs and the printer warns to restart.
When printing from a student/faculty/staff terminal, the error occurs when the card is held up.
Please print PDF without using Edge.
Download the PDF, open it with Acrobat, etc., and print it.
Use a web browser other than Edge.
In case of failure, the error will not be avoided unless the job is deleted.
【In case of office printer】
(1) Cancel the data stored in the queue.
Windows menu > Settings > Devices > Printers and Scanners > Click printer name > Open Queue
Right-click on the name of a file that has not been printed and "Cancel".
(2) Restart the Kyocera printer.
【For printers that require a student/staff ID card to be held over the printer】
Please contact the Information Center for Academic Affairs to delete the job.
Thank you for your cooperation.
Around 5/24 AM 9:00, Wireless LAN management controller experienced a problem and restarted. This problem caused WiFi connection failure on laboratory area.
It was recovered around AM 9:30. We apologize for inconvenience.
On Thursday 1/20, from 11:40 to 11:50, WiFi connection failure have occurred in Omiya campus because of a problem of the authentication server.
Now, it works normally.
About Microsoft Stream Trouble
Dear Students, Faculty and Staff
This is an announcement from the Information Network System Division.
Subject: Trouble with Microsoft Stream
Since yesterday, there has been a problem with Microsoft Stream.
We are currently investigating the issue, and would like to inform you of the current situation.
Status of the problem:
There is a problem that students are unable to view the video uploaded to Microsoft Stream even after setting the access permissions to allow only those who are enrolled in the class to view the video.
However, this setting is not reflected and students cannot view the videos.
Status of investigation:
We have created a class group as a class template in Microsoft Teams.
The above issue has been occurring since this week when a group with the visibility: HiddenMembers parameter is set to a group created using this class template and set as a Microsoft Stream permissions group.
We are currently inquiring with Microsoft about whether or not the specification has changed and whether or not there is a problem.
What to do for the time being:
If the content of the class video does not contain copyright, you can check the "Allow everyone in the company to view this video" checkbox in the access permission settings, and all students will be able to view it.
We apologize for any inconvenience this may cause.
We will post an announcement on the Center for Science Information website as soon as the situation progresses.