Information

As of 8:58, there is a problem with ADFS that unable to log in to Scomb and Zoom.

We will contact you as soon as we are able to recover.

From around 2020/02/12 15:50, part of the e-mail sent from off-campus has been delayed.

Some delayed emails have [Not Scanned] added to the subject line. This email is not fully quarantined by the email quarantine system. Be careful when opening it, as it may contain suspicious emails such as viruses.

We apologize for any inconvenience this may cause.

(Resolved on 02/13 00:05)

From around 11:00 2019/11/21, troubles occurred in the SRAS wireless LAN on the Toyosu and Shibaura campuses.

Currently recovered. Sorry for the inconvenience.

2019/10/28

Around 9:45 to 11:00, there was a failure in the wireless LAN on the Omiya campus.

Currently recovered. Sorry for the inconvenience

2019/10/15 Around 15: 00-16: 55, there was a failure in Scombi.

Sorry for the inconvenience.

• Influence date and time
  10/15/2019 15: 00-16: 55
• Impact range
  Scomb

Currently, some services using the campus mail server have failed.

The cause is currently under investigation.

Service in failure

• Access to campus mail server (SMTP, IMAP, POP)
• Active Mail

* You can send and receive emails using Gmail without any problems.

 
Recovered around 12:00

Cause

One disk of the directory server for the mail server overflows

Influence

• Cannot connect to mail server due to authentication error
• Mail delivery error due to new user information not being communicated

I ’m sorry for the inconvenience to the users.

2019/7/8 At around 17:30, there is a failure in the office environment (vmview6).

We are currently investigating the cause.

2019/07/08/22: 30 Recovered.

2019/7/3 From 13:55 to 14:01, network failures occurred on some floors of the Toyosu campus.

The cause is currently under investigation.

I ’m sorry for the inconvenience to the users.

Failure occurrence area Research building 1F, 3 to 5F, 7 to 14F Part of classroom building 2F Office room Failure content Restart due to network switch software failure.

On a device with Sophos Endpoint Security and Control installed, the computer may fail to start after applying the 2019/4/9 Windows Update.

• Affected OS
  Windows 7
  Windows 8.1
  Windows 2008 R2
  Windows 2012
  
  
• Manufacturer information
  Sophos Central Endpoint and SEC: Computer fails to start or hangs after updating to Windows 9 April 2019 (Sophos Knowlege Base)
  
  
• Workaround
  If this issue prevents your PC from starting,
  
  1. Start in safe mode.
  Windows 8.1
  Windows 7
  
  2. Disable the "Startup type" of the Sophos Anti-Virus service.
  Right click on Start Menu-> Run-> Enter services.msc
  Right-click on the service named Sophos Anti-Virus from the list of services to display the properties and set the startup type to `` Disabled ''
  
  3. Reboot and start normally
  
  4. Uninstall the appropriate Windows KB.
  
  From Control Panel-> Programs and Features-> View Installed Updates, delete the following KB if any
  
  KB4493467
  KB4493446
  KB4493448
  KB4493472
  KB4493450
  KB4493451
  
  5. Set the "Startup type" of the Sophos Anti-Virus service to automatic.
  Right click on Start Menu-> Run-> Enter services.msc
  Right-click the service named Sophos Anti-Virus from the list of services to display the properties, and set the startup type to "Automatic"
  
  
  6. Reboot

2019/3/13 There has been a problem with Gmail and Google Drive since 11:15.
15:13 The obstacle has been resolved.
Case
I can't send mail
I can't download attachments
An error occurred while editing a new email
I can't download files from Google Drive
I can't see Street View (Google Map)
Check the G Suite Status Dashboard for the status.