Information

About Microsoft Stream Trouble

Dear Students, Faculty and Staff

This is an announcement from the Information Network System Division.

Subject: Trouble with Microsoft Stream

Since yesterday, there has been a problem with Microsoft Stream.
We are currently investigating the issue, and would like to inform you of the current situation.

Status of the problem:
There is a problem that students are unable to view the video uploaded to Microsoft Stream even after setting the access permissions to allow only those who are enrolled in the class to view the video.
However, this setting is not reflected and students cannot view the videos.

Status of investigation:
We have created a class group as a class template in Microsoft Teams.
The above issue has been occurring since this week when a group with the visibility: HiddenMembers parameter is set to a group created using this class template and set as a Microsoft Stream permissions group.
We are currently inquiring with Microsoft about whether or not the specification has changed and whether or not there is a problem.

What to do for the time being:
If the content of the class video does not contain copyright, you can check the "Allow everyone in the company to view this video" checkbox in the access permission settings, and all students will be able to view it.

We apologize for any inconvenience this may cause.
We will post an announcement on the Center for Science Information website as soon as the situation progresses.

On Thursday, November 26, from around 15:00, there was a problem with recording in the Zoom cloud (Japan).
At around 17:00 on the same day, as an emergency measure, the location of the cloud recording data was changed from Japan to the U.S., and recording became possible.

At around 19:00 on the same day, we received a call that the problem had been restored, so we changed the storage location of the recording data to the server in Japan.

We apologize for any inconvenience this may cause to users.

Translated with www.DeepL.com/Translator (free version)

Until around 12:00 (2021/08/19), there was a problem that could not connect to the SRAS wireless LAN on the Omiya campus. 

Currently, we have restored. We apologize for the inconvenience. 

About network failure between campuses (occurred on 8/12)

Today (8/12) from 13:00 to 17:00, the network between campuses became unstable intermittently during maintenance work of network equipment. 

We apologize for any inconvenience caused to all users. 

From 22:30 on July 17th, 2021 to 23:30 on 18th, there was a problem with single sign-on (SSO) to the following services

• Zoom
• Adobe ID

Two weeks before the expiration date of the digital certificate used for SSO, a new digital certificate was automatically issued, and the positive and negative certificates were switched, but users were unable to log on to Zoom, Adobe, and other systems that do not support the positive and negative switching.

We manually switched to the new certificate at around 23:30 on the 18th, and the problem has been restored.

We apologize for any inconvenience this may have caused.