FAQ

2021/11/26 About the recording failure of Zoom Cloud (Recovered)

On Thursday, November 26, from around 15:00, there was a problem with recording in the Zoom cloud (Japan).
At around 17:00 on the same day, as an emergency measure, the location of the cloud recording data was changed from Japan to the U.S., and recording became possible.

At around 19:00 on the same day, we received a call that the problem had been restored, so we changed the storage location of the recording data to the server in Japan.

We apologize for any inconvenience this may cause to users.

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