FAQ

"Connecting" continue to appear and I Cannot connect to SRAS VPN

Category: VPN

If your OS is a Mac, there is a possibility that the OS has disabled the GlobalProtect function or the set address is incorrect.
Please follow the steps on the following pages.

I tried to connect to GlobalProtect, but instead of "Connected", "Connecting" and "Continuing" continue to appear (Mac OS)

 

If your OS is other than Mac, there is a possibility that the address is incorrect.
You can input the URL of the server again by uninstalling once and then installing.

SRAS VPN(Virtual Private Network)