質問集（FAQ）

If you are trying to log in to S*gsot from iPhone, but the screen is blank without being asked for the password, what you entered previously will be remembered, and even if you change the password you will try to log in with the previous password .
Turn off "Automatically enter password".
(Or, "Delete" the password stored in "Website and App Password".)

Settings> Passwords and accounts> Password autofill

iOS パスワード自動入力をOFFする方法.pdf

If you see “Style sheet is abnormal”, follow the steps below.

① Log off if there is a computer logged in another PC training room
② Go to the nearest window and have your profile renamed
③ After that, log in again, clear the browser cache and reconfirm in IE
④ If you cannot correct the abnormal style sheet with the above method, open S*gsot in Firefox

[If you are accessing S*gsot from home etc.]

①If you are using IE, please try with FireFox. Also, please install the latest version.
②Try using ywi. It is a service that uses a remote desktop client to connect to a Windows server.
　https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190227021725
③Please use the online window described at the following URL.
　https://web.sic.shibaura-it.ac.jp/onlineS

Please confirm that your PC is connected to SRAS VPN and you are using Firefox or Internet Explorer (* Support for Windows 10 will end on June 15, 2022.) .


Please refer to following link to connect SRAS VPN.
https://web.sic.shibaura-it.ac.jp/SRAS_VPN

When you accesss S*gsot, please enter your ID and password.
ID：student number
Password：Windows / ADFS password

If  "S*gsot supports the following browsers" is displayed,
download & install Firefox from URL as below, and access S*gsot using Firefox.

https://www.mozilla.org/ja/firefox/new/

If the correct input is made and you are still unable to log in, clear the browser cache or restart the PC.
*For information on how to clear the cache, search for "firefox" + "cache clear".

When it do not advance earlier with being communicating, you change the browser of the errand to Firefox, and please try it.
You install downloading & from the following, and please access S*gsot from Firefox.

https://www.mozilla.org/ja/firefox/new/

When you use Firefox, please revise it in latest Firefox.