質問集（FAQ）

A bug in the Kyocera printer driver after windows update causes a bule screen.

Please see the following notice and install Windows Update or the repair software from Kyocera.

https://web.sic.shibaura-it.ac.jp/faqs/faq_questions/view/337/33e72a2795128f91ed66962b02a43173?frame_id=544

Staple printers are available in the I/O rooms of Building 2 and Building 5.

The following is a Word example

1. Select "Print" from the File tab.

2. Change "No Staples" to where you want to close the document." You can use "Top left", "Top right", or "Two places on the left".

In the Windows Settings app,

Devices (or Bluetooth and Devices) → Printers and Scanners → Print Server Properties (scroll down to view)

and open the "Ports" tab at the top of the window that appears.。

A list of ports will then be displayed. The error can be resolved by deleting the port name "spl3.sic.shibaura-it.ac.jp_KX" from the list.
("Port" is like a connection port for the computer and printer to exchange data.)

If you receive an error message "The selected resource is in use" when deleting,

1. From the "Printers and Scanners" screen, click on the university's printer settings you created in the past (if any), click on "Open Queue", and in the queue list screen, right-click→ Cancel All Documents (if none, skip this step).
2. From the "Printers and Scanners" screen, click on the university printer settings you created in the past, if any, and click "Delete".
3. Try deleting the port again, and if the error appears again, restart the computer itself.
4. If you try deleting the port again and the error appears again, please contact the Information Center for Academic Affairs.

Is your user name the same as your student ID number (aa00000, etc.)? If it is different, please reset the user name registered in the printer driver. If you are from the PC classroom, make sure that your login ID is not in uppercase.

Windows : https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190219062114

MacOS : https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190219071846

This method moves the paper set on the plotter.
* This function is useful when you want to move the cloth to a position where it can be easily cut after printing the cloth.

1. Select the “i” icon at the top left of the plotter display

2. Select the "Spanner" icon in the lower right

3. Select "用紙" from the main menu

4. Select "用紙を移動"

5. Press and hold “素材送り” to bring out the paper.
* Press and hold “素材の巻き取り” to wind the paper.