2023/01/07 ScombZ Failure Due to Azure Failure (Restored)
We experienced an Azure outage during the winter break.
The system has now been restored.
We apologize for any inconvenience this may have caused to ScombZ.
Date of Occurrence:
Approximately 12/30/2022 to 10:30am on 01/01/2023
Scope of impact: Uploading and downloading of attached files such as educational materials and assignments in ScombZ LMS
Cause:
File access errors due to storage mount failure caused by Azure failure or maintenance. The error was caused by a storage mount failure due to an Azure failure or maintenance. Normally, the storage is automatically mounted after a failure, but for some reason it was not remounted. However, for some reason, it was not remounted.
Recovery method:
Remount on the CITS side and restart the service.
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