FAQ

2019/04/06 Beware of phishing emails that ask for Amazon Prime notifications! ! !

A large amount of phishing emails have been sent to remind you of Amazon Prime notifications.

The link in the text is a phishing site that is a copy of the Amazon login screen.

Please be careful not to click the link.

Subject example
・ [Urgent notice] Your credit card has expired for your Amazon id prime payment!
・ [Urgent notice] We have canceled the automatic update setting for Amazon Prime!
・ [Urgent notice] Your account will be closed soon!
・ [Urgent notice] Enter an updated expiration date or new credit card information
・ (Name) Your Amazon account is logged in by a third party and your account is blocked.
・ Confirming the account (name, password, other personal information) registered with Amazon.co.jp
・ Amazon.co.jp account information has expired, please update soon and lock after 24 hours (username)
・ [Account Lock] Confirmation of A account (name, password, other personal information) registered in Amazon.co.jp
・ Your Amazon ID is locked. Service number: (numeric)
・ Notice of cancellation of Amazon Prime member registration
・ Your Amazon ID membership registration will end soon.
・ Update Amazon payment method information!
・ [Emergency notification for Amazone] The credit card specified for the payment of the prime has expired!

Text example

The automatic update setting for Amazon Prime has been canceled at the request of the customer.

You can check the status of automatic renewal settings and the end date of the membership period on the Amazon Prime Member Information Management page.

At the end of the period, you will not be able to use Prime member benefits such as free rush flights or unlimited viewing of prime videos. (Click here to see key Prime member benefits)

Earn 400 points that were planned to be used from 4/6/2019 with continued Prime membership.

If you would like to continue enjoying Prime Member benefits, please click “Continue Membership” on the “Manage Amazon Prime Member Information” page.

Thank you for using Amazon Prime.







Check on the member information management page http: //www.~~~-update-amazon.jp/website/ (URL is partially masked)








Amazon.co.jp customer service