Although it is not impossible to install, it will be the same image in operation, so it will be installed on about 600 units.
It is necessary to confirm that there is no problem with the license.
If it is determined that there is no problem, install it on the office support terminal.
First, please contact us at
goiken@sic.shibaura-it.ac.jp
If you're having trouble with the Teams app on your office support device, try the following.
In addition, the application version has a large cache and causes problems. We recommend the web app version.
What to do if your Teams app isn't working.pdf
【① How to clear Teams cache】（If the problem is not resolved by ①, go to ②）
【②How to uninstall and install Teams apps】
If your office support terminal is not working properly and the profile may be corrupted, you will need to clear the profile.
Please refer to the following for the items whose settings will be initialized after the profile is cleared and how to back them up.
■edge favorites
Left-click the "☆" on the right side of the address field
→Left-click on the "..." button at
→Click on "Export Favorites".
→Save the file to the Z: drive.
After clearing the profile and starting up the PC, do the same thing and click "Import Favorites". →Import the saved favorites.
■edge password
Left-click on "..." on the right side of the address field.
→Left-click on "Password".
→In the "Saved Passwords" section, left-click the "..." button on the right side.
→Click on "Export Password".
→If you are prompted to enter the windows password, click "Other".
→Click on your name.
→Enter the windows password (same password as scomb)
→Save to drive Z:.
The file will be saved in csv format, so after starting up the PC, re-register while referring to the file.
■Dictionary tool (registration of words)
Start the dictionary tool and display
C:\Users\i～\AppData\Roaming\Microsoft\IME\15.0\IMEJP\UserDict\imjp15cu.dic
Copy the file to the Z: drive and then copy it back to the original location after clearing the profile.
■Outlook signature field settings
After clearing the profile, make the settings again.
Recently, there have been an increasing number of inquiries from people using office terminals that the Teams app is getting heavier and not working well.
If you use Teams for a long time, the cached data will grow and become heavy.
Teams can be used as a web app.
We recommend that you switch to the web application by following the steps in the PDF guide below.