質問集（FAQ）

Method 1 : Set your password again.　

　　1. Open Center for Science Information HP. 

　　2. Click AMI.

　　3. Login to the AMI.

　　4. After check the "Applied" in SRAS wireless LAN, change the password.

　　5. Connect to Wi-fi again.

　　6. Go to Method 2 if you can't solve it.

Method 2 : Restart and shut down your PC.

　　1. Restart and shut down your PC.

　　2. Connect to Wi-fi again.

　　3. Go to Method 3 if you can't solve it.

Method 3 : Delete and re-recognize the wireless network device.

　* In this method, it is possible that your information (your home W-Fi) about wireless connection until now could disappear.

1. Open device manager.
2. Open network adapter.

　　3. Uninstall the wireless device.

　　4. In Operation, Scan for hardware changes.

　　5. Connect to Wi-fi again.

A bug in the Kyocera printer driver after windows update causes a bule screen.

Please see the following notice and install Windows Update or the repair software from Kyocera.

https://web.sic.shibaura-it.ac.jp/faqs/faq_questions/view/337/33e72a2795128f91ed66962b02a43173?frame_id=544

I suspect that the problem is that IPv6 is enabled.

From the following URL, after downloading "Disable IPv6 on non-tunnel interface (excluding loopback) and IPv6 tunnel interface", execute it, restart Windows, and then try again with VPN connection. Please try it.

https://support.microsoft.com/ja-jp/help/929852/how-to-disable-ipv6-or-its-components-in-windows

SRASVPNhelp-win10.pdf　Please refer to here.

Can I upgrade to Windows 10 to end Windows 7 service?
Can I use the software that I have been using so far?

Under the Microsoft license contracted by the University, Windows OS
Only upgrade licenses are provided.
Therefore, when installing on a PC, it will be a base on that PC in advance
Windows OS must be installed.

In addition, Office and other software that was included from the beginning, after the upgrade
Availability is not guaranteed.
Especially for major version upgrades (Vista-> 7 or 8.1 or 10)
In most cases, the software does not work.
For Office, it is necessary to re-install the corresponding version after the upgrade.

Microsoft will end support on January 14, 2020, so we recommend an early upgrade.

Currently, it can be installed from the academic license website license software.→here