質問集（FAQ）

There is possibility that the installation of "Sophos Client Firewall" during the process of installing Sophos anti-virus.

If "Sophos Client Firewall" is installed, please follow the steps below to uninstall and check the Wi-fi connection.

(For windows)

１．Open the start.

２．If you see "Sophos Client Firewall" in the list of applications, right-click and select Uninstall

３．Check the Wi-fi connection

Firewall is a function that plays a role of preventing unauthorized access from the outside. Since the same security is programmed in windows PC, "Sophos Client Firewall" is not required.

Method 1 : Set your password again.　

　　1. Open Center for Science Information HP. 

　　2. Click AMI.

　　3. Login to the AMI.

　　4. After check the "Applied" in SRAS wireless LAN, change the password.

　　5. Connect to Wi-fi again.

　　6. Go to Method 2 if you can't solve it.

Method 2 : Restart and shut down your PC.

　　1. Restart and shut down your PC.

　　2. Connect to Wi-fi again.

　　3. Go to Method 3 if you can't solve it.

Method 3 : Delete and re-recognize the wireless network device.

　* In this method, it is possible that your information (your home W-Fi) about wireless connection until now could disappear.

1. Open device manager.
2. Open network adapter.

　　3. Uninstall the wireless device.

　　4. In Operation, Scan for hardware changes.

　　5. Connect to Wi-fi again.

First, apply for SRAS wireless LAN with AMI.

Please read the “SRAS Wireless LAN” page and refer to the manual in the guide column to set up your computer or smartphone.

* Please access the AMI from the campus network. You can use computers on PC rooms or I/O rooms. Also you can access the AMI via SRAS VPN with "GlobalProtect" app.

If you are using a laptop and your wireless LAN is disconnected, please check the following.

 1. Reinstall the network adapter driver
 2. Disabling power saving settings on network devices
 3. Temporarily deactivate your security software.

A nearby wireless LAN access point may be malfunctioning. Please let us know where the problem is.
Investigate and restore the AP.

goiken@sic.shibaura-it.ac.jp

Yes, it is. Common to all campus.

Set once, you can connect in Omiya and Toyosu campus.

This is a method of providing guest wireless LAN to those who visit universities from outside the university for joint research.

Teachers can issue accounts to guests.
You can issue up to 10 accounts from the teacher's AMI.
Those published will not be able to connect to campus networks like eduroam.

Please refer to the following page.

Guest wireless LAN