質問集（FAQ）

Alias means another address to be named another from an email address.
Concretely, add the string like "+×××" to "○○○@shibaura-it.ac.jp" addrss. "○○○+×××@shibaura-it.ac.jp" is the alias address for original one "○○○+×××@shibaura-it.ac.jp".

例)
Original address : aa00000@shibaura-it.ac.jp
Alias address 1 : aa00000+hoge@shibaura-it.ac.jp
Alias address 2 : aa00000+example@shibaura-it.ac.jp

How to create the alias address.

１．Click the Gmail "Settings(gear mark)". 

２．Click "show all settings".

３．Click "account" tab.

４．Click "add another email address".

 ５．Check "treat as an alias", fill in the alias address you want to. (The alias address example is refer to the top of page content.)

 ６．Click "next step". The settings has done.

The email address used for Adobe ETLA (Enterprise Term License Agreement) is
[student ID@sic.shibaura-it.ac.jp].

If you are using the address [student ID@shibaura-it.ac.jp] and you want to use Adobe ETLA, please cancel your subscription.
After that, please check the following page before using it.
https://web.sic.shibaura-it.ac.jp/AdobeETLA2021

If you have already signed up using the address [student ID@sic.shibaura-it.ac.jp], please log out and log in again.

When you do this, be sure to select "Company or School Account" in your account selection.
Please refer to step 3 on the following page.
https://web.sic.shibaura-it.ac.jp/page_20200424074251

There is an Adobe troubleshooting page that corresponds to the error you reported.
Please access from the following URL and try Solution 3 described.

https://helpx.adobe.com/jp/creative-cloud/kb/creative-cloud-missing-damaged.html

If solution 3 does not work, try another solution.
If that doesn't work, please contact Adobe Support.

Because I signed up for  Adobe account using my college e-mail adress by myself before, I couldn't log in with my college account. 

There is no problem in itself.
Please select "company or college account".
Try to log in again. 

 We have the page the way to check if you have successfully logged in to Adobe ETLA  or not in our web site.

Click the URL below and follow the step.

【How to check whether you successfully logged in with Adobe ELTA 】

https://web.sic.shibaura-it.ac.jp/faqs/faq_questions/view/74/8a48e9cab1a63fcf8a4a1297bb4e6b5d?frame_id=163

 If you couln't log in with the step as above, pease check the URL below and try t install again.

【Adobe ETLA】

https://web.sic.shibaura-it.ac.jp/AdobeETLA2021

 How to check whether you successfully logged in with Adobe ELTA. 

You can check whether you logged in with your persomnal college account by followig the step below.

１.Please access to "https://account.adobe.com/".

２.You can see the followig profile page.

•  "[your student number]@sic.shibaura-it.ac.jp" is displayed in the Profile.
  ※ You need "sic" between @ and shibaura-it.ac.jp.
• "Adobe for Enterprise" is displayed.

Please check the above two points.

３.Click "View and download my apps".

The following page is displayed. If you can download any software, you have successufully logged in.