質問集（FAQ）

If you're having trouble with the Teams app on your office support device, try the following.
In addition, the application version has a large cache and causes problems. We recommend the web app version.

What to do if your Teams app isn't working.pdf

• Notifications are not updated, files cannot be attached
• Even if Teams starts, it ends with an error

【① How to clear Teams cache】（If the problem is not resolved by ①, go to ②）

• Delete or rename the teams folder under "\ AppData \ Roaming", which starts with "C: \ Users \ i"

【②How to uninstall and install Teams apps】

1. Uninstall
   Delete or rename the "\ AppData \ Local \ Microsoft \ teams" folder starting with "C: \ Users \ i"
2. Install
   Run "C: \ Program Files (x86) \ Teams Installer \ teams.exe"