質問集（FAQ）

You do not have access to undergraduate data.

Data saved in My Volume of graduates and graduates will be deleted after the account is suspended.

https://web.sic.shibaura-it.ac.jp/faqs/faq_questions/view/337/70da7afb465c19e202539ba0bbb7cc4e?frame_id=544

We are not in charge of grades, so we cannot answer here.
Please contact the Student Affairs Division on your campus.

The contact information for the Student Affairs Division can be found in the "Current Students" column on the next page.

https://www.shibaura-it.ac.jp/inquiry/

The Student Affairs Office will be in charge of inquiries regarding class questionnaires.
We apologize for the inconvenience, but please contact the Student Affairs Office of your campus directly.

Inquiry form↓
https://www.shibaura-it.ac.jp/en/inquiry.html

Please check the following two points.

・You must be connected to SRAS VPN.
・Browser must be Internet Explorer (* Support for Windows 10 will end on June 15, 2022.) or Firefox.

For details on how to connect to SRAS VPN, please refer to the following URL
https://web.sic.shibaura-it.ac.jp/SRAS_VPN

If you are still experiencing the same problem, please try the following

・Clear the browser cache.
・Use of Private Window

If you have been able to connect to a share folder or download server, you may suddenly find yourself unable to connect.

Old information may have been registered in your credentials.

Please try clearing your credentials in the following way.
Access the Control Panel, go to User Accounts → Credentials Manager, and look at Windows Credentials on the Credentials Manager page.

There may be some old credentials left in the Windows credentials.
Please delete the old credentials of "yshare.sic.shibaura-it.ac.jp", "oshare.sic.shibaura-it.ac.jp", "*Session" or "download2.sic.shibaura-it.ac.jp", and restart your PC. Please restart your PC.

After that, please try to connect to the server again.
If this does not work, please try deleting the other credentials as well.