質問集（FAQ）

It may not be displayed due to reasons such as cache.
I think that it will be displayed by unmounting it once, restarting it, and accessing it again.
There is a possibility that the Windows firewall or virus software is blocking communication, and you may be able to connect by entering your Windows credentials, so please check it as well.

If all else fails, please visit the nearest Information Systems Section or online counter.

Please delete your browser history or try another web browser or software.
Right-click on File and choose "Open with". Then the software that can be displayed is displayed. (Windows)

Network error is an error that occurs when normal communication with the server is not possible.
The following causes are possible, so please try each one.

1.Connest to VPN
If you do not seem to be connected to VPN, please connect to VPN and try again.

2.Manually enter the ShareFolders address
If you are copying and pasting the address of the ShareFolders from the AMI or manual,
please try manually instead of copying.
(copy and paste may not work due to the character code) 
Also, try handing out the address in Explorer instead of assinging a network drive.  

3.Turn off the security software once
The connection to the ShareFolders may be blocked by the security software running on your PC,
so please turn off the security software for a day before you try.

4.Change the VPN connection method
If you are currently connected with GlobalProtect, please try another connection method such as SSTP and try the above procedure again.

If the same file name exists in the submission destination folder, it cannot be submitted.
Please change the file name and submit again.

I tried to access ”ShareFolders", but after repeatedly entering the password, the message "Your password is incorrect" or "User account does not have access to ShareFolders" appears.  And inaccessible.

Please check "ShareFolders" user name and password.

Example:

・windows
　aa00000@sic
　Same as Scomb password

・macOS
　aa00000
　Same as Scomb password

・Guide page
　Assignment submission folder（ShareFolders)