2020/10/11 DNS Server Failure(Already recovered)
Some services were unavailable on 2020/10/11 from 05:20 a.m. to 11:10 a.m. due to a DNS server failure.
Now it has been recovered.
We apologize for any inconvenience this may cause.
Some services were unavailable on 2020/10/11 from 05:20 a.m. to 11:10 a.m. due to a DNS server failure.
Now it has been recovered.
We apologize for any inconvenience this may cause.
If you feel that the wireless LAN connection of the laptop computer you brought to the university is not working properly, please check the following 1 to 4.
0.If you can't connect after entering your account and password.
Re-register the SRAS wireless LAN password using the AMI password settings. (Please visit the Information Processing Section.)
1. Power Saving Settings for WiFi Devices
When power saving mode is enabled, the connection becomes unstable.
Especially Intel's WiFi is often in bad shape.
2. Setting up WiFi roaming
The connection will be more stable if the roaming aggressiveness is lowered.
The AP you are connecting to switches frequently.
3.Only one automatic connection.
If you have multiple SSIDs set up on campus, turn off all automatic connections. Or, set only one automatic connection.
If you have multiple SSIDs such as SRAS and eduroam, and automatic connection is enabled, the SSID of the connection destination will change on its own depending on the signal conditions.
4.Intel Drivers
If the driver is old, you can't connect to WiFi6's newer APs, etc.
We have a guide page on how to send an email invitation to class groups (students) in GoogleClassroom.
CAUTION:
Any changes in enrollment since the invitation will need to be reflected again manually.
Please note.
Please refer to the guide below.
https://web.sic.shibaura-it.ac.jp/Google_Classroom_import
As of 8:53, it seems that a failure has occurred on the Microsoft side.
As a result, you will not be able to log in to various services such as Stream, OneDrive, and Teams.
※You can use it if you are logged in to the service.
We will add more information as it becomes available.
https://status.office.com/
[9:28 postscript]
I was able to confirm the login in this section.
It seems that the official restoration notice has not been issued yet.
We have uploaded a guide to publish Microsoft Stream videos to class groups.
In the second semester, it became possible to publish Stream videos by specifying a class group.
Please refer to the guide below.
https://web.sic.shibaura-it.ac.jp/Stream_group_up
We have started distributing the video of the Adobe seminar held from 13:00 to 16:10 on Thursday, September 10, 2020 and Thursday, September 17, 2020.
Please refer to the link below for the viewing URL.
In addition, we are also distributing the video of the Adobe product introduction seminar held on Thursday, August 27, 2020.
Please refer to the link below for the viewing URL.
When you first start the Adobe CC 2020 product installed on the teacher's PC (Windows 10) managed by Center for Science Information, you will be asked to log in with your Adobe ID.
Follow the steps on the guide page below to link your Adobe ID with the service.
About launching Adobe products
※Teachers cannot obtain an Adobe ID for the university. Please register your personal Adobe ID or link with other services.
※If you have any questions, please contact us.
We have delivered the video of the first day of the Adobe workshop held on 9/10.
http://www.sic.shibaura-it.ac.
The archive is published on Microsoft Stream, so you need to log in with your university account.
It was held on September 7th (Monday), 9th (Wednesday) and 11th (Friday), 2020. Please refer to te following URL for the materials and recorded video of the information system briefing session (for teachers) in the second half of 2020.
・Document
http://www.sic.shibaura-it.ac.jp/sml/2020ITGuide2.pdf
・Recorded video
http://www.sic.shibaura-it.ac.jp/sml/2020ITGuide.html
We have started video distribution of the Adobe product seminar held on August 27, 2020.
Please refer to the following url.
To all users,
To stabilize the database, the Moodle(Infoss) will be maintained at the following dates and times.
It will not be accessible during maintenance.
August 28th (Fri) 13:00 - 16:00
Thank you for your understanding and cooperation.
Students and Faculty
Due to the maintenance of the file server, the file server will be shut down on the following schedule.
Please note that you will not be able to access MyVolume during this time.
We apologize for the inconvenience, and thank you for your understanding and cooperation.
1.Date:2020/8/10(Mon)
2.Scope and Services:
File server outage (09:00-10:00) Target : All users
Stop service:
All MyVolume services (including access via SRAS)
Login to workstations (Linux, Solaris)
Scanning service in the print system (MyVolme transfer)
Office terminal systems (including access from VMware Horizon View)
Two times in a period of time of a few seconds to three minutes, stopping access to the file server
Login to workstations (Linux, Solaris)
Scanning service in the print system (MyVolme transfer)
3.Description of work:File server maintenance work
For more information, please contact us at the following
Information Network Systems Section <goiken@sic.shibaura-it.ac.jp>
Students and Faculty
Due to the maintenance, the SharePoint server is unavailable.
We apologize for the inconvenience, and thank you for your cooperation.
1.Date :2020/08/10(Mon)
2.Target:SharePoint server
Due to maintenance work throughout the day (09:00-18:00), the office support system "https://portal.ow.shibaura-it.ac.jp" on the office terminal system and the SharePoint sites below the SharePoint site "https://portal.sic.shibaura-it.ac.jp/" created under the system will be unavailable.
Please use the desktop shortcut for the office system menu.
3.Description of work:SharePoint emergency maintenance work
For more information, please contact us at the following
Information Network Systems Section <ins-meeting@sic.shibaura-it.ac.jp>
Prior to the Adobe Seminar announced the other day,
we are going to hold the Adobe Product Introduction Seminar on 2020/8/27(Thu).
The seminar will be held in 13:00 - 14:00.
This will be a online seminar on Zoom.
If you can make it, please join us.
(Even if you can't join us on the day of the event, we will still be streaming video of the day.)
For the outline of the seminar and the URL for joining, please visit the following page:
http://www.sic.shibaura-it.ac.jp/Adobe0827/
Now we are holding the seminar intention survey at Scomb.
We ask for your cooperation in conjunction, also the Adobe seminar intention survey.
To all faculties and staff
Thank you for your continued support in the operation of the information system.
Since Microsoft support for Windows 7 of the office terminal you are currently using has ended, we will shift to Windows 10 during the summer vacation period.
At the time of migration, personal settings will be reset once, so please reconfigure the printer etc. before use.
Contact information: Center for Science Information(Extension 7530、goiken@sic.shibaura-it.ac.jp)
Students and Faculty
This is an announcement from the Center for Science Information.
We will be holding a two-day Adobe training session on Thursday, September 10, 2020 and Thursday, September 17, 2020.
This will be an online training session on Zoom.
If you are able to join us, please do so.
(Even if you can't join us on the day, we will still be streaming video of the day.)
For an outline of the event, please see the Academic Information Center website.
http://www.sic.shibaura-it.ac.jp/Adobe/
Scomb is conducting a survey to determine your willingness to participate.
Thank you for your cooperation.
Department : Information Systems Division, Information Systems Department (Toyosu)
https://scomb.shibaura-it.ac.jp/portal/contents/home/informationDetail?informationId=28651
We are sorry for the clerical network failure at the following time and date. We apologize for any inconvenience this may cause you.
Date of the failure
2020/7/7 15:40~16:07
Affected service
The services using clerical network
Situation
Communication from the clerical network to the university or the Internet was not possible.
Cause
Due to happenning the failure of exchanging network route information between clerical network router and its firewall, exchanging network route information is unavailable, and unable to communicate. It was recovered with switching the Active-Standby of the firewall, but this failure may be caused by software of router or it of firewall because failure phenomenon is not happen with switching Active-Standby of the firewall to the same position that the failure happens. The root cause of the failure is under investigation.
Student staff of the Center for Science Information provide trial operation of the online contact for students service using Zoom for student users.
If there is anything that is difficult to communicate by email or that you do not understand in the service of the Center for Science Information, please use it.
※Please refer to「FAQ」and「Scomb FAQ」before using this service.
※Faculties and staff are not allowed to use this service as the student staff deal with it.
From Information system section
On April 27th, a new version 5.0 of Zoom's app was released.
The current latest version is as follows.
Windows 5.0.4 (5/24 release)
Mac 5.0.4 (5/24 release)
Android 5.0.4 (5/24 release)
iOS 5.0.3 (5/22 release)
Linux 5.0.4 (5/24 release)
Most people have the updated version because of the automatic update notification, but some Mac users are still on 4.x.
Since version 4.x will not be able to participate in meetings (classes) after 5/30,
Please update the app.
The update method
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right, and click "Check for Updates."
zoom Help Center: Upgrade / update to the latest version
https://support.zoom.us/hc/en-us/articles/201362233-%E6%9C%80%E6%96%B0%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3%E3%81%B8%E3%81%AE%E3%82%A2%E3%83%83%E3%83%97%E3%82%B0%E3%83%AC%E3%83%BC%E3%83%89-%E3%82%A2%E3%83%83%E3%83%97%E3%83%87%E3%83%BC%E3%83%88
Also, there are some people who do not have a university account to participate in Zoom classes.
Click the "Participants" button when you attend the Zoom class,If your (My) name is not lowercase student ID number, you may not be signed in with a university account
When signing in to Zoom,Please follow the steps in the manual below, 7. Please sign in from "SSO".
https://web.sic.shibaura-it.ac.jp/page_20200428111326
If you are already signed in with your personal account,
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right corner, then click Switch Account.
Thank you.
At the following date and time, an error occurred on the ADFS login authentication server and the login failed due to an authentication error.
We are terribly sorry to cause you inconvenience.
Date and time:
May, 27, 2020 06:24 - 09:05
Target system:
Scomb, Zoom, Office365, Other systems linked with ADFS authentication