Read the "Download Server" and connect by referring the manual in the column guide from your computer.
※Access the download server from the university network.
Introduce some solutions, so please try them in order from the top.
1. Change the connection method of SRAS VPN
There are mainly VPN connection methods, GlobalProtect and SSTP.
If you are currently using GlobalProtect, change the connection method to SSTP,
and if you are currently using SSTP, change the connection method to GlobalProtect
and try connecting to SRAS VPN.
After that, please access the download server.
For details on how to set each VPN connection method, see the following pages.
https://web.sic.shibaura-it.ac.jp/SRAS_VPN
2. Change access destination
I would like you to try accessing
"download2.sic.shibaura-it.ac.jp"
If you can connect, I think that there is a download folder there,
so you can click on it to access the target page.
3. Clear credentials
Go to Control Panel and go to
User Accounts → Credential Manager
and see Windows Credentials on the Credential Manager page.
The Windows credentials may still have old credentials.
In that case, please delete the old credential and restart the PC.
After restarting, I hope you will try connecting to the download server again.
4. Disable firewall
Communication may be blocked by the firewall of OS such as Windows software or Windows.
Try stopping each firewall.
5. Use of ywi
If you still can't connect after trying the above methods,
I hope you can connect to the windows server at the university.
As for the remote desktop client,
it is necessary to install the application as standard equipment on Windows
and the application on other OS.
If you can connect, enter
"\\download2.sic.shibaura-it.ac.jp\download"
in the explorer on the remote server and copy the relevant installation file to your PC.
[Remote desktop connection method]
(Windows)https://web.sic.shibaura-it.ac.jp/Remote_desktop_win
(MacOS)https://web.sic.shibaura-it.ac.jp/Remote_desktop_mac
If you run the installer on a network drive, it may become unresponsive.
Please copy it from the download folder to the desktop of your PC and execute it.
About how to use Adobe by smart phone or tablet device,
You can use the app by logging in with your university's Adobe account (user_name@sic.shibaura-it. ac.jp). ac.jp) in the app.
Your personal Adobe ID seems to be memorized in your PC.
Please delete the history of your web browser or delete the Adobe related list in the "Web Credentials".
Click "...(vertical)" in the upper right corner of Google Chrome, then click "Settings".
Click "Delete Browsing History Data" in the "Privacy and Security" section of the settings screen, check "Passwords and other login data" and "Auto-fill form data" and click "Delete Data".
Open the Control Panel by typing "Control" from the search for magnifying glass next to the Start menu in Windows 10.
Change the display method in the upper right corner of the control panel to "Large Icons".
Double-click on the credentials manager to open it.
If there are any items with "adobe" in the "Web credentials" section, please delete them.
Please restart your PC and go to
again to check the situation.
I cannot open PDF files anymore.
When I try to open the file, it says "Sign in is required, please log in using your Adobe ID".
Please double-click on the following file in the \ShareFolders\public\学情センター関連
fix-AcrobatDC.bat
If the problem persists, please contact us again.
