I cannot open PDF files anymore.
When I try to open the file, it says "Sign in is required, please log in using your Adobe ID".
Please double-click on the following file in the \ShareFolders\public\学情センター関連
fix-AcrobatDC.bat
If the problem persists, please contact us again.
Please refer to the following PDF file to transfer the contact book from Becky to outlook.
Guide PDF：To transfer contact book from Becky to outlook .pdf
※Since it cannot be imported in text format when imported into Outlook, it is necessary to paste the exported data into excel and save it in CSV format. Please use the following excel file.
Download：Default.csv
Due to Windows Update, VPN can't connect in some cases.
Please delete your existing VPN connection settings and reconfigure them.
The following are the delete settings.
Windows Start menu ＞ settings ＞ Networks ＞ VPN
Then click on the corresponding VPN connection name and click "Delete".
Once the deletion is complete, set up the VPN again.
As of July 14, 2022, the basic driver of DesignJet Z5600ps for macOS has not been delivered.
However, the basic driver of HP is the package of the series of drivers and its installer is available on another product's page.
Thus, you can install the PostScript driver of Z5600ps via another installer of DesignJet series such as DesignJet Z6600.
Please visit here for install procedure.
Since the driver for MacOS11 has not been released, the "Basic Driver" will not be displayed when MacOS11 is selected.(As of September 2021)
Reference：HP Designjet Z5600ps（MacOS）
・For MacOS11
・For other MacOS (OS 10.12 in the photo)
The solution is to connect to the PC in the PC room with remote desktop and send print jobs from the PC in the room.
Please access this page to connect remotely.
*If you want to connect remotely, you need to connect to SRAS VPN beforehand.
*Please download the files you want to print to the desktop of your lab PC via MyVolume or Google Drive.
In order to receive e-mails from addresses starting with "i", it need to set up your Gmail account.
Please click here (guide of Initial setup of Gmail).
At first log in to Gmail.
Unable to select the sender -> Please set up from ① in the manual above.
If you have a name address, please set it from (4).
1. Log in to the teacher table computer.
(If you are logged in or if you do not see the pop-up as shown below, please refer to *.)
2. Select "Speaker Out" in the output device selection that appears.
3. Select "Line Input" in the input device selection that appears.
4. If there is audio output from the microphone, you are done.
*If you are unable to log in or the pop-up does not appear, unplug the terminal on the PC itself.
（The order of removal and connection is output device pins and input device pins.）
Then, follow the steps from 2.
There are two main ways to switch between writing on the board and video.
First, click the display on the upper right and select the gallery view.
Then there is a blue square in the upper right part of the gallery view.
If you click on this, you can see the display that the pin is pointed.
When you point to the pin, it will be in the following state.
Finally, you can switch the size of the video screen and the shared board writing screen by adjusting the bar in the middle.
First, click View and select Standard.
Next, point to the pin for the camera you want to see. At this time, since the active speaker display is small at first, select the grid view and point the pin at the camera from there.
Finally, select View in the upper right and Swap Video and Sharing screen.
How to access the shared folder on iOS.
※Can be used with iOS 13 and above.
1. Open "File App"
2. Tap "<File" at the top left of the screen
3. Tap "Inside ○ ..." at the top of the menu that appears
4. Select "Connect to Server"
5. Enter the name of the server to connect to
Toyosu Campus Courses smb://yshare.sic.shibaura-it.ac.jp
Omiya Campus Courses smb://oshare.sic.shibaura-it.ac.jp
6. Tap "Registered User", enter the following, and then tap "Next".
Name: Academic ID
Password: Same as Scomb
7. Connected
Open "Share Folders"
How to access MyVolume on iOS
*It can be used with iOS13 or later versions.
0.Access the AMI and check (copy) your MyVolume server.
1.Open "File App".
2.Tap "<File>" in the upper left corner of the screen.
3.Tap 
4.Select "Connect to Server".
5.Enter the name of the server to connect to.（Paste the server name you copied.）
6.Tap "Registered Users", enter the following information, and then tap "Next".
name：SIC ID
password：Same as Scomb
7.Connected
If you're having trouble with the Teams app on your office support device, try the following.
In addition, the application version has a large cache and causes problems. We recommend the web app version.
What to do if your Teams app isn't working.pdf
【① How to clear Teams cache】（If the problem is not resolved by ①, go to ②）
【②How to uninstall and install Teams apps】
