Information

To all faculties and staff

　Thank you for your continued support in the operation of the information system.

　Since Microsoft support for Windows 7 of the office terminal you are currently using has ended, we will shift to Windows 10 during the summer vacation period.

　At the time of migration, personal settings will be reset once, so please reconfigure the printer etc. before use.

• Remote connection environment (vmview6.sic.shibaura-it.ac.jp)
  We will update the server. Please connect to the following new servers after August 1st. (The current server will be stopped after September)
  
  New server:
  vmview7.sic.shibaura-it.ac.jp
  
  Guide page：
  Remote office terminal connection method（Windows）
  
  
• Desktop terminal (Dell Optiplex 7040)
  From the end of August to the middle of September, the transition will be made sequentially. You can use the new Windows 10 environment from the terminal that has completed the settings.
  
  
• Notebook terminal (Dell Latitude E5450)
  It is scheduled to be updated after September. We plan to collect it once and update it.

Contact information： Center for Science Information（Extension 7530、goiken@sic.shibaura-it.ac.jp）

Students and Faculty

This is an announcement from the Center for Science Information.

We will be holding a two-day Adobe training session on Thursday, September 10, 2020 and Thursday, September 17, 2020.
This will be an online training session on Zoom.

If you are able to join us, please do so.
(Even if you can't join us on the day, we will still be streaming video of the day.)

For an outline of the event, please see the Academic Information Center website.
http://www.sic.shibaura-it.ac.jp/Adobe/
Scomb is conducting a survey to determine your willingness to participate.
Thank you for your cooperation.

Department : Information Systems Division, Information Systems Department (Toyosu)

https://scomb.shibaura-it.ac.jp/portal/contents/home/informationDetail?informationId=28651

We are sorry for the clerical network failure at the following time and date. We apologize for any inconvenience this may cause you.

Date of the failure
2020/7/7 15:40～16:07

Affected service
The services using clerical network

Situation
Communication from the clerical network to the university or the Internet was not possible.

Cause
Due to happenning the failure of exchanging network route information between clerical network router and its firewall, exchanging network route information is unavailable, and unable to communicate. It was recovered with switching the Active-Standby of the firewall, but this failure may be caused by software of router or it of firewall because failure phenomenon is not happen with switching Active-Standby of the firewall to the same position that the failure happens. The root cause of the failure is under investigation.

Student staff of the Center for Science Information provide trial operation of the online contact for students service using Zoom for student users.
If there is anything that is difficult to communicate by email or that you do not understand in the service of the Center for Science Information, please use it.

Online contact for students

※Please refer to「FAQ」and「Scomb FAQ」before using this service.

※Faculties and staff are not allowed to use this service as the student staff deal with it.

From Information system section

On April 27th, a new version 5.0 of Zoom's app was released.
The current latest version is as follows.
Windows 5.0.4 (5/24 release)
Mac 5.0.4 (5/24 release)
Android 5.0.4 (5/24 release)
iOS 5.0.3 (5/22 release)
Linux 5.0.4 (5/24 release)

Most people have the updated version because of the automatic update notification, but some Mac users are still on 4.x.

Since version 4.x will not be able to participate in meetings (classes) after 5/30,
Please update the app.

The update method
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right, and click "Check for Updates."

zoom Help Center: Upgrade / update to the latest version
https://support.zoom.us/hc/en-us/articles/201362233-%E6%9C%80%E6%96%B0%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3%E3%81%B8%E3%81%AE%E3%82%A2%E3%83%83%E3%83%97%E3%82%B0%E3%83%AC%E3%83%BC%E3%83%89-%E3%82%A2%E3%83%83%E3%83%97%E3%83%87%E3%83%BC%E3%83%88

 
Also, there are some people who do not have a university account to participate in Zoom classes.
Click the "Participants" button when you attend the Zoom class,If your (My) name is not lowercase student ID number, you may not be signed in with a university account
When signing in to Zoom,Please follow the steps in the manual below, 7. Please sign in from "SSO".
https://web.sic.shibaura-it.ac.jp/page_20200428111326

If you are already signed in with your personal account,
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right corner, then click Switch Account.

 Thank you.

At the following date and time, an error occurred on the ADFS login authentication server and the login failed due to an authentication error.

We are terribly sorry to cause you inconvenience.

Date and time:
May, 27, 2020 06:24 - 09:05

Target system:
Scomb, Zoom, Office365, Other systems linked with ADFS authentication

As of 8:58, there is a problem with ADFS that unable to log in to Scomb and Zoom.

We will contact you as soon as we are able to recover.

Start using Adobe Creative Cloud.

Adobe Creative Cloud is now ready to be used on May 1, 2020, and will be available for personal computers.

For more information on how to use the service, please see the following.
https://web.sic.shibaura-it.ac.jp/AdobeETLA2021

We will relocate the data center due to the closure of the Otemachi data center used by our university. During the work, the Internet connection and the inter-campus network are stopped, and various services cannot be used. We apologize for any inconvenience, and we appreciate your understanding and cooperation.

[Date and time]
2020/5/3 9: 00-17: 00 (work completion time may vary)

【Impact range】
Toyosu, Omiya, Shibaura, affiliated junior high school (new Toyosu), Kashiwa junior high school (Kashiwa)

[Influence service]

• Internet connection
• DNS service (OIST subdomain ～. ～ .shibaura-it.ac.jp)
• Email (send and receive)
• Remote access (SRAS VPN)
• Inter-campus extension phone (15: 00-17: 00)
• Office system
• Other services that use networks

【Notes】
On the day of work, inquiries by e-mail and telephone, and access to the Academic Information Center homepage will not be possible. We will inform you of the completion on this page after the work is completed.

To faculty and students

The following services will be stopped on April 25th due to database maintenance.

・ Scomb
・ Course registration (correction)
・ SIT STATION

We appreciate your understanding and cooperation.