Information

2023/01/25　16:30~
Microsoft365 で障害が発生しています。

2023/01/25　23:31
復旧しました。

冬季休暇中にAzureの障害が発生しました。
現在は復旧しております。
それによるScombZへの影響で、ご迷惑お掛けしましたことをお詫び申し上げます。

発生日時：2022/12/30頃～2023/01/01 10:30
影響範囲：ScombZ LMS の教材や課題などの添付ファイルのアップロード、ダウンロード
発生原因：Azureの障害やメンテナンスが原因となり、ストレージのマウント
　　　　　が切れたことによるファイルアクセスエラー。
　　　　　通常は障害復旧後、自動マウントされるが何らかの原因で再マウン　
　　　　　トされなかった。
復旧方法：CITS側で再マウントを行い、サービスを再起動

We are currently experiencing difficulties with some features of Outlook and Teams.

Beginning today (2022-12-02) at approximately 10:00 a.m.
Outlook is currently experiencing outages in Microsoft 365.
As a result, some functions using Exchange, such as searching in Teams
Exchange, such as searching in Teams.

We are gathering information on the situation, although no official announcement has been made at this time.
We apologize for any inconvenience this may cause, and ask for your patience as we work to restore the system.

12:12 The outage has improved significantly, and the service is being monitored and the cause is being investigated.

2022/11/15　We are currently experiencing problems with the SRAS wireless LAN.
Please use eduroam.

09:20　The system has been restored.
We apologize for any inconvenience caused.

2022/10/15 The problem of receiving e-mails was resolved at around 5:03 p.m.

Cause: The mail delivery from the cloud service for mail security to the campus mail server had failed and mail could not be received.

Coping: The old mail server was disconnected and the configuration was changed so that the mail would be received on a different mail server.

We apologize for any inconvenience this may have caused.

A Kyocera support engineer has contacted us about a problem that occurs when opening and printing a PDF file in Edge, regardless of the Kyocera model.

When printing a PDF file from an office terminal using Edge, a system error occurs and the printer warns to restart.

When printing from a student/faculty/staff terminal, the error occurs when the card is held up.

• Please print PDF without using Edge.
  Download the PDF, open it with Acrobat, etc., and print it.
  Use a web browser other than Edge.

• In case of failure, the error will not be avoided unless the job is deleted.

  
  【In case of office printer】

  (1) Cancel the data stored in the queue.
  Windows menu > Settings > Devices > Printers and Scanners > Click printer name > Open Queue
  Right-click on the name of a file that has not been printed and "Cancel".

  (2) Restart the Kyocera printer.

   

  【For printers that require a student/staff ID card to be held over the printer】

  Please contact the Information Center for Academic Affairs to delete the job.

   

Thank you for your cooperation.

Around 5/24 AM 9:00, Wireless LAN management controller experienced a problem and restarted. This problem caused WiFi connection failure on laboratory area.

It was recovered around AM 9:30. We apologize for inconvenience.

On Thursday 1/20, from 11:40 to 11:50, WiFi connection failure have occurred in Omiya campus because of a problem of the authentication server.

Now, it works normally.

About Microsoft Stream Trouble

Dear Students, Faculty and Staff

This is an announcement from the Information Network System Division.

Subject: Trouble with Microsoft Stream

Since yesterday, there has been a problem with Microsoft Stream.
We are currently investigating the issue, and would like to inform you of the current situation.

Status of the problem:
There is a problem that students are unable to view the video uploaded to Microsoft Stream even after setting the access permissions to allow only those who are enrolled in the class to view the video.
However, this setting is not reflected and students cannot view the videos.

Status of investigation:
We have created a class group as a class template in Microsoft Teams.
The above issue has been occurring since this week when a group with the visibility: HiddenMembers parameter is set to a group created using this class template and set as a Microsoft Stream permissions group.
We are currently inquiring with Microsoft about whether or not the specification has changed and whether or not there is a problem.

What to do for the time being:
If the content of the class video does not contain copyright, you can check the "Allow everyone in the company to view this video" checkbox in the access permission settings, and all students will be able to view it.

We apologize for any inconvenience this may cause.
We will post an announcement on the Center for Science Information website as soon as the situation progresses.

On Thursday, November 26, from around 15:00, there was a problem with recording in the Zoom cloud (Japan).
At around 17:00 on the same day, as an emergency measure, the location of the cloud recording data was changed from Japan to the U.S., and recording became possible.

At around 19:00 on the same day, we received a call that the problem had been restored, so we changed the storage location of the recording data to the server in Japan.

We apologize for any inconvenience this may cause to users.

Translated with www.DeepL.com/Translator (free version)