質問集（FAQ）

Macs have a BootCamp feature that enables Mac OS and Windows to coexist on the same computer. We offers a free version of Windows through the Shibaura SDP.

・Important Notes

　It is your responsibility to install this software. The Center for Science Information does not provide any support for installation.

　You need enough free space to use BootCamp.

・How to set up

1. Get a Windows product key at Shibaura SDP.

2. Click the download button on the purchase completion screen and get 64bit Windows ISO file to click links "Upgrading from Windows XP or Vista / Mac" > "Microsoft’s ISO Software Download Site".

3. Open Boot Camp Assistant app in Mac and install by following the screen instructions.

　※In the partition selection, please select the amount of space you want to use in Windows enough. You cannot change the capacity afterwards.

4. Install Windows by following the screen instructions.

5. Setting up the Windows Boot Camp software

・Switching from Windows to Mac OS

　Right-click on the BootCamp icon in the taskbar and click "Restart in Mac OS".

・Switching from Mac OS to Windows

　select System Preferences > Startup Disk > BOOTCAMP Windows and click "Restart" button below that.

The access permission may not be set definitely.
With reference to the following pages, please set access permission definitely.

　https://docs.sic.shibaura-it.ac.jp/makehp/step_e04/index.html

Please set an appropriate thing after having checked it about the set point of access permission by yourself.

In the URL mentioned above, you set it with "755" in public_html, but please set it after having understood a meaning, and  be released.

You can import IE or Google Chrome favorites into Microsoft Edge, also import browsing history, saved passwords,  and other data.
Follow the procedure below to import.

1. Select "Settings and more " at the top right of the browser, or Alt + F.
2. Select "Settings".
3. Click "Import from another browser".
4. Select the browser and the items to import, and select Import.

This problem can be solved by switching the Realtek audio driver to the native Windows driver (High Definition Audio device), or by reconnecting the Realtek audio driver.

The procedure is as follows.

1.Go to "Device Manager".

2. Expand "Sound, Video, and Game Controllers".

3. Right-click "RealtekAudio" and click "Update Driver".

4. Select "Browse my computer for driver software.

5. Click "Select from the list of available drivers on your computer".

6. Select "High Definition Audio Device" and click "Next".
※ [High Definition Audio Device] is not displayed, select [RealtekAudio].

7. After rebooting, check the noise of the earphones again.

The sci finder is managed by the Shibaura Institute of Technology Library.

Sorry for your inconvenience, but please contact the Shibaura Institute of Technology Library.

The Inquiry URL of Shibaura Institute of Technology Library ↓
https://lib.shibaura-it.ac.jp/inquiries/researchform

Scomb has a function to create issues, so please log in to Scomb,
Please check if there is any applicable item in the "Top page" → "LMS" → "TOEIC1" → "Issue" column.

The Information Systems Division does not know the issues of each class, so if you are not in Scomb, please see
I would like to ask the faculty member in charge to confirm.

When asked about how to register a TOIEC score, please refer to the following manual.

TOEIC score registration（JP）.pdf
TOEIC score registration（ENG）.pdf

* This manual is currently (April 16, 2019) delivered by e-mail from the International Department.

The message "The value for the registry is invalid" is displayed and the png or jpeg file cannot be opened.

This phenomenon can be fixed by associating the file with an application called "Photo" in the following way.

１．Right-click the file with the white icon and click "Properties" displayed at the bottom.

２．Click the "Change" button to the right of "Program:" in the "General" tab

３．Click "Other apps ↓ (light blue)" at the bottom of the displayed window

４．Scroll down the window, click "Photos" and click "OK"

1. Open "Setting".
2. Click on "System".
3. Click on "About".
4. Check the System type details

There is a server for faculty members' assignment submission folders (shared folders). (Click here)

The Center for Science Information has contracted for site licenses for major software and allows students (currently enrolled) and faculty to install site license software on their personal and laboratory computers. (Click here)

The steps to install eligible software are as follows

windows　MacOS

 However, depending on the version of Windows, there have been several reports of users being unable to connect to the download server from Explorer. As one remedy, please refer to the following steps.

1) Search for "Credential Manager" from the search tab in the lower left corner, and open it.

2) Select "Add a windows credential".

3) Enter your information.

• Internet or network address: download.sic.shibaura-it.ac.jp
• User name: Student ID number
• Password: windows/ADFS password

 
Thereafter, please follow the link above to try to connect to the download server.

If you have any questions about class attendance, please contact the instructor directly.

The contact information of the instructor can be found on the class page in the Scomb LMS.
Please check under "Related Links" on the left side of the relevant class page.
It will be listed as "Faculty Contact Information".

Also, if you have left your imprint before the time when you are allowed to imprint, you may be counted as absent.

Please make sure to check if the time is available for imprinting before imprinting.

We are not in charge of Super EIGO/ e-learning, so we cannot answer here.
Please contact the Student Affairs Division on your campus.

The contact information for the Student Affairs Division can be found in the "Current Students" column on the next page.

https://www.shibaura-it.ac.jp/inquiry/

Maruzen e-books can be used without authentication by connecting to SRAS-VPN.
* Gakunin is not available

If you cannot use it even if you connect to SRAS-VPN,
I hope you can clear your browser's cache.
The method of clearing the cache differs depending on the browser, so
For example
Please search for "Chrome cache deletion" etc.

Please check this URL for instructions on how to obtain it, and then follow the prescribed procedures.

https://www.shibaura-it.ac.jp/visitor/alumni/guide/certificate/

You can find out more about your university's academic calendar at the following URL.
https://www.shibaura-it.ac.jp/campus_life/school_calendar.html

For a detailed schedule for your department, please contact the Student Affairs Office or your departmental faculty member.

You do not have access to undergraduate data.

Data saved in My Volume of graduates and graduates will be deleted after the account is suspended.

https://web.sic.shibaura-it.ac.jp/faqs/faq_questions/view/337/70da7afb465c19e202539ba0bbb7cc4e?frame_id=544

We are not in charge of grades, so we cannot answer here.
Please contact the Student Affairs Division on your campus.

The contact information for the Student Affairs Division can be found in the "Current Students" column on the next page.

https://www.shibaura-it.ac.jp/inquiry/

The Student Affairs Office will be in charge of inquiries regarding class questionnaires.
We apologize for the inconvenience, but please contact the Student Affairs Office of your campus directly.

Inquiry form↓
https://www.shibaura-it.ac.jp/en/inquiry.html

Please check the following two points.

・You must be connected to SRAS VPN.
・Browser must be Internet Explorer (* Support for Windows 10 will end on June 15, 2022.) or Firefox.

For details on how to connect to SRAS VPN, please refer to the following URL
https://web.sic.shibaura-it.ac.jp/SRAS_VPN

If you are still experiencing the same problem, please try the following

・Clear the browser cache.
・Use of Private Window

If you have been able to connect to a share folder or download server, you may suddenly find yourself unable to connect.

Old information may have been registered in your credentials.

Please try clearing your credentials in the following way.
Access the Control Panel, go to User Accounts → Credentials Manager, and look at Windows Credentials on the Credentials Manager page.

There may be some old credentials left in the Windows credentials.
Please delete the old credentials of "yshare.sic.shibaura-it.ac.jp", "oshare.sic.shibaura-it.ac.jp", "*Session" or "download2.sic.shibaura-it.ac.jp", and restart your PC. Please restart your PC.

After that, please try to connect to the server again.
If this does not work, please try deleting the other credentials as well.