質問集（FAQ）

You need to enter your email adress like "student ID@sic.shibaura-it.ac.jp" for your login.

We have started distributing the video of the Adobe seminar held from 13:00 to 16:10 on Thursday, September 10, 2020 and Thursday, September 17, 2020.

Please refer to the link below for the viewing URL.

Outline of Adobe seminar

In addition, we are also distributing the video of the Adobe product introduction seminar held on Thursday, August 27, 2020.

Please refer to the link below for the viewing URL.

Adobe Product Introduction Seminar

Since the message "license cannot be used" is output,
It is presumed that Revit was installed from the on-campus download server.

In this case, the possible causes of the symptoms are:
Not connected to SRAS-VPN,
Alternatively, the borrowed license may have expired.
*Although communication with the license server may be blocked for some reason,

In the latter case, it may be necessary to reinstall the software.
It seems that there is a description on the AutoDesk page on how to return / borrow the license, so
I hope you will find out for yourself.

For reinstallation, please see the page below.
Please refer to this.

http://download.sic.shibaura-it.ac.jp/Autodesk/index.html

Are you logged in with the account you created when downloading? After signing in, please download and install the software.

We do not provide any support for software installation. If you have problems with your installation, please contact us on the Autodesk Customer Support Contact page.

https://www.autodesk.co.jp/company/contact-us

The Autodesk license for a educational institution is authenticated through a student identification.

However, you need the student ID or transcript for an examination and the authentication is not sometimes done by a student identification.
※It has been reported the examples, the reauthentication after more than a year has passed since the first time and the authentication by a student identification failed.
You can't use the education free software in this state.

In this case, please recreate your Autodesk account.

The procedure is the following.

1. Create an alias address refer to "how to create the email address(alias) from a G-mail address".
   ex) aa00000+autodesk@shibaura-it.ac.jp
2. Sign in using your until now Autodesk account.
3. Open the screen of account management,and change the address to the alias one is maked by 1.
4. As well, please chnage the username.
   ex) aa00000AUTOD
   
5. Change the browser done the above procedure to the other one.
6. Make a new account using the old address.
7. Do a licence activation with a new account.

You can do licence activation not to submit the documents because the licence activation with a new account can do SSO.

Please the following page about the AUtodesk.
http://download.sic.shibaura-it.ac.jp/Autodesk/index.html