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on mail
Contact Us
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Please read the following information, fill in the copy and paste part, and send it from the university's e-mail address.（Reference：Mail Address）
| 【Precautions】 |
| ① Reboot the device. |
Before contacting us, please make sure to reboot the malfunctioning PC to see if the problem can be solved. |
| ② Make it easy to communicate information about defects. |
It will be easier to judge if you attach a screenshot image. |
| ③ Send from your university-issued email address. |
Please note that we may not be able to respond to anonymous e-mails depending on their content. |
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④ Contact the Center for Science Information to check for errors.
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For inquiries other than those from the Center for Science Information, please use the contact information on the university website.
(For inquiries that cannot be logged on to the course registration system, please contact the Academic Information Center, but for consultations about course contents after logging on, please contact the Student Affairs Division/Graduate School Division.) |
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⑤ Do not include unnecessary information.
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Never include passwords or other secure information in your email. |
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⑥ Do not demand phone support.
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Even if you include your phone number, we will not be able to return your call. |
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⑦ Include additional information in your inquiry about Scomb
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When inquiring about Scomb, please provide information such as your affiliation, name, contact information, user ID, subject, usage environment (OS name (version), browser name (version)), the date and time you used Scomb, and details of the operation you performed. |
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⑧ Check for additional information when inquiring about site license software
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Some inquiries about site license software require additional information to be included. For more information, please refer to the respective software page. |
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⑨ Acknowledge that you are responsible for any response instructions you receive.
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You are responsible for all work related to the resolution of problems on computers outside the control of the Media Center (personal and laboratory terminals, etc.), even if you are instructed to do so by us. The Center for Science Information cannot be held responsible for any damage to files or system malfunctions that may occur as a result of responding to inquiries. Please make sure to check the procedures for backing up files and system recovery before doing so.
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Please enter the following information in the email. If not, leave blank.
copy-and-paste-------------
Confirmed precautions: (〇 or ✕)
Student Number: (Students only)
Belongs:
Name:
Date and time of the problem:
Operating System:
Browser used:
Owner of the device: (individual, lab, PC lab, etc.)
Details of your inquiry:
Description of the screenshot if available:
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【To】
Faculty, staff, graduates, and parents
goiken@sic.shibaura-it.ac.jp
Students (Please send from your university email address.)
oshiete@sic.shibaura-it.ac.jp
※Please note that student staff will reply to the student inquiry ML.
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Online contact for students
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* The online window is closed during the summer.
It is an online window for student users by the Center for Science Information student staff.
*This service is for students only.
If you have any questions about the service of the Center for Science Information or it is difficult to convey it by e-mail, please use it.
Please check "Questions (FAQ) " and "Scomb Frequently Asked Questions (FAQ)" before using.
Click here for the online contact page for students.
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Open time
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Informational Innovation Section opening hours and location.
* Currently, with measures against new coronavirus infection, please see "About the services of the PC rooms and the counter support, against the COVID19".
- Normal period
Omiya Campus 9:00-21:30 (Monday-Saturday)
Toyosu Campus 9:00-22:00 (Monday-Saturday)
Closed on Sundays, public holidays and holidays
- Summer period
All campus 10: 00-20: 00 (Mon-Fri)
Closed on Saturdays, Sundays, and general holidays
- Winter period
Closed during New Year holidays
- Office location
Omiya Campus 2nd Building BF1F 5th Building 1F
Toyosu Campus Research Building 6F
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Graduation and inquiries after retirement
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If you have received a suspicious email using your university name after graduation or retirement, have forgotten your Gmail password, or have stopped using it, please contact the following.
Shibaura Institute of Technology Online Inquiry Form
Department in charge：General Affairs Division, General Affairs Department
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