質問集（FAQ）

If you enter the address directly, it is not displayed the Wizard to confirm the credentials from Windows 10 ver.20H2.
(There is possibility that trouble occurs when you connect to ShareFolder or the download server. )

Because of this, please add the Windows credentials from network drive or credential manager.

Please add credential manager how to launch from control panel or run the specified file name, launch as "control.exe /name Microsoft.CredentialManager" and add the Windows credentials.

If you have any questions about class attendance, please contact the instructor directly.

The contact information of the instructor can be found on the class page in the Scomb LMS.
Please check under "Related Links" on the left side of the relevant class page.
It will be listed as "Faculty Contact Information".

Also, if you have left your imprint before the time when you are allowed to imprint, you may be counted as absent.

Please make sure to check if the time is available for imprinting before imprinting.

Share folders are addressed differently on different campuses. The other settings are the same for different campuses.
The addresses for each campus are as follows. Please make sure that you have entered the correct address.
Omiya campus：\\oshare.sic.shibaura-it.ac.jp\ShareFolders
oyosu and Shibaura campus：\\yshare.sic.shibaura-it.ac.jp\ShareFolders

Also see the "Connection Guide" on the following page for information on how to connect to the assignment submissions folder (share folder).
https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190202024142?lang=en

Installation method (Windows 10) written in the guide 1.2.3. Did you follow the procedure?
3. may be forgotten well. Please check again.
※Please see the following guide page after connecting to VPN.

Installation method (Windows10)

We have confirmed that some sites related to site licensed software cannot be displayed even if you connect using the Windows VPN function, depending on your environment.

In this case, I would like you to try the following method.

【Solution 1】

If you connect to a VPN with GlobalProtect, this may solve the problem, please try it.
We have a manual on how to connect to a VPN with GlobalProtect on the following page.

SRAS VPN（Virtual Private Network）

【Solution 2】

I suspect that the problem is that IPv6 is enabled.

From the following URL, after downloading "Disable IPv6 on non-tunnel interface (excluding loopback) and IPv6 tunnel interface", execute it, restart Windows, and then try again with VPN connection. Please try it.

https://support.microsoft.com/ja-jp/help/929852/how-to-disable-ipv6-or-its-components-in-windows

For details, refer to "1-2. IPv6を無効にする" in the following manual.

SRASVPNhelp-win10.pdf