質問集（FAQ）

I tried to access ”ShareFolders", but after repeatedly entering the password, the message "Your password is incorrect" or "User account does not have access to ShareFolders" appears.  And inaccessible.

Please check "ShareFolders" user name and password.

Example:

・windows
　aa00000@sic
　Same as Scomb password

・macOS
　aa00000
　Same as Scomb password

・Guide page
　Assignment submission folder（ShareFolders)

Select “Folder Options” in “Tools”.

"Advanced" on the "View" tab: Uncheck "Use simple file sharing" and click the OK button.
The “Security” tab is now displayed.

Below is the site for Dell's Windows 10 initial setup instructions (Japanese). Please refer to this explanation on this site.

https://www.dell.com/community/Microsoft/Windows10%E5%88%9D%E6%9C%9F%E3%82%BB%E3%83%83%E3%83%88%E3%82%A2%E3%83%83%E3%83%97%E6%89%8B%E9%A0%86/td-p/5292028

• Basically, please start setup from [2] on the site when proceeding with initial setup. ([1] is the procedure when you want to use a local account.) 
• When setting up, the adress " ***@sic.shibaura-it.ac.jp" cannot be used as a Microsoft account.
• The power button (on the upper right of the keyboard) is a fingerprint sensor. Please set the fingerprint authentication there. If you don't use it, you can skip it from the lower left.

If you have been able to connect to a share folder or download server, you may suddenly find yourself unable to connect.

Old information may have been registered in your credentials.

Please try clearing your credentials in the following way.
Access the Control Panel, go to User Accounts → Credentials Manager, and look at Windows Credentials on the Credentials Manager page.

There may be some old credentials left in the Windows credentials.
Please delete the old credentials of "yshare.sic.shibaura-it.ac.jp", "oshare.sic.shibaura-it.ac.jp", "*Session" or "download2.sic.shibaura-it.ac.jp", and restart your PC. Please restart your PC.

After that, please try to connect to the server again.
If this does not work, please try deleting the other credentials as well.

Part-time lecturer and staff do not have the same Gmail account and Gmail address.※Some people are the same.
Please be sure to check and set when you start using Gmail.

• Gmail account

6 numbers starting with i @shibaura-it.ac.jp

• Gmail address

Family name.first name.1 letter of the alphabet.1digit@sic.shibaura-it.ac.jp
Family name.first name.1 letter of the alphabet.1digit@shibaura-it.ac.jp

•  Guide

How to set gmail sending address for part-time lecturer and staff