Information

We are sorry for the clerical network failure at the following time and date. We apologize for any inconvenience this may cause you.

Date of the failure
2020/7/7 15:40～16:07

Affected service
The services using clerical network

Situation
Communication from the clerical network to the university or the Internet was not possible.

Cause
Due to happenning the failure of exchanging network route information between clerical network router and its firewall, exchanging network route information is unavailable, and unable to communicate. It was recovered with switching the Active-Standby of the firewall, but this failure may be caused by software of router or it of firewall because failure phenomenon is not happen with switching Active-Standby of the firewall to the same position that the failure happens. The root cause of the failure is under investigation.

Student staff of the Center for Science Information provide trial operation of the online contact for students service using Zoom for student users.
If there is anything that is difficult to communicate by email or that you do not understand in the service of the Center for Science Information, please use it.

Online contact for students

※Please refer to「FAQ」and「Scomb FAQ」before using this service.

※Faculties and staff are not allowed to use this service as the student staff deal with it.

From Information system section

On April 27th, a new version 5.0 of Zoom's app was released.
The current latest version is as follows.
Windows 5.0.4 (5/24 release)
Mac 5.0.4 (5/24 release)
Android 5.0.4 (5/24 release)
iOS 5.0.3 (5/22 release)
Linux 5.0.4 (5/24 release)

Most people have the updated version because of the automatic update notification, but some Mac users are still on 4.x.

Since version 4.x will not be able to participate in meetings (classes) after 5/30,
Please update the app.

The update method
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right, and click "Check for Updates."

zoom Help Center: Upgrade / update to the latest version
https://support.zoom.us/hc/en-us/articles/201362233-%E6%9C%80%E6%96%B0%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3%E3%81%B8%E3%81%AE%E3%82%A2%E3%83%83%E3%83%97%E3%82%B0%E3%83%AC%E3%83%BC%E3%83%89-%E3%82%A2%E3%83%83%E3%83%97%E3%83%87%E3%83%BC%E3%83%88

 
Also, there are some people who do not have a university account to participate in Zoom classes.
Click the "Participants" button when you attend the Zoom class,If your (My) name is not lowercase student ID number, you may not be signed in with a university account
When signing in to Zoom,Please follow the steps in the manual below, 7. Please sign in from "SSO".
https://web.sic.shibaura-it.ac.jp/page_20200428111326

If you are already signed in with your personal account,
1. Launch the Zoom app and sign in.
2. Click the profile icon in the upper right corner, then click Switch Account.

 Thank you.

At the following date and time, an error occurred on the ADFS login authentication server and the login failed due to an authentication error.

We are terribly sorry to cause you inconvenience.

Date and time:
May, 27, 2020 06:24 - 09:05

Target system:
Scomb, Zoom, Office365, Other systems linked with ADFS authentication

As of 8:58, there is a problem with ADFS that unable to log in to Scomb and Zoom.

We will contact you as soon as we are able to recover.

Start using Adobe Creative Cloud.

Adobe Creative Cloud is now ready to be used on May 1, 2020, and will be available for personal computers.

For more information on how to use the service, please see the following.
https://web.sic.shibaura-it.ac.jp/AdobeETLA2021

Today, the SRAS VPN service is very busy.

If you can't connect well, or if you can connect but the speed is slow,
Please try again later.

Click here for a guide to registration and online class attendance in the first half of 2020.

We will relocate the data center due to the closure of the Otemachi data center used by our university. During the work, the Internet connection and the inter-campus network are stopped, and various services cannot be used. We apologize for any inconvenience, and we appreciate your understanding and cooperation.

[Date and time]
2020/5/3 9: 00-17: 00 (work completion time may vary)

【Impact range】
Toyosu, Omiya, Shibaura, affiliated junior high school (new Toyosu), Kashiwa junior high school (Kashiwa)

[Influence service]

• Internet connection
• DNS service (OIST subdomain ～. ～ .shibaura-it.ac.jp)
• Email (send and receive)
• Remote access (SRAS VPN)
• Inter-campus extension phone (15: 00-17: 00)
• Office system
• Other services that use networks

【Notes】
On the day of work, inquiries by e-mail and telephone, and access to the Academic Information Center homepage will not be possible. We will inform you of the completion on this page after the work is completed.

To faculty and students

The following services will be stopped on April 25th due to database maintenance.

・ Scomb
・ Course registration (correction)
・ SIT STATION

We appreciate your understanding and cooperation.

New students

Currently, UCARO is displaying your ScombID and password.
You will not be able to log in to UCARO at the following times.

23:59 May 1, 2020

Therefore, by the deadline,
Be sure to confirm your ScombID and password outside of UCARO.

* We recommend that you save your ID and password in separate locations.

Although it is also displayed on the course registration screen, the following services will be stopped on April 25th (Sat) due to system maintenance.
Please be aware.。

Students

Information system section about Adobe Cloud.

We are currently preparing Adobe Creative Cloud for students to use.

Not available yet at this time.

We will inform you again when we ready.

(It is uncertain when to start it. )

Sending department : Information Systems Department, Information Systems Division (Toyosu)

https://scomb.shibaura-it.ac.jp/portal/contents/home/informationDetail?informationId=18562

Now that you have renewed your Mathematica contract, you can request a new activation key. (2020/04/14)

* Updated from March 27, 2020 regarding the closing of PC classrooms and the reduction of contact time with new coronavirus infection countermeasures

In response to the "emergency declaration" issued by the government,
We will change the opening time of the PC classroom and the correspondence time as follows.

　●Regarding PC classroom opening (practice room, lecture room, exercise room, input / output room)
・ All rooms closed
No self-use or 24-hour use of input / output room (including holidays)

Period: Saturday, March 28, 2020 to Sunday, May 10, 2020

　　　
　●Window response time
・ All day: None

Period: April 8, 2020 (Thursday) to May 6, 2020 (Wednesday)

Each period may change depending on the situation, so we will contact you on this page each time.

We apologize for the inconvenience, but
Thank you for your understanding and cooperation.

<Reference>Management policy regarding classes * 3/26 updated

The class delivery class that I contacted on March 27th,

We have decided to discontinue due to measures to prevent the spread of new coronavirus (COVID-19) infection.

We are currently preparing manuals and videos to replace them.

We are also considering holding another seminar later if necessary.

Regarding manuals and movies,

We'll let you know when it's ready.

For faculty and staff

Classes for class delivery using Zoom will be held on three campuses on the following schedule.

4/1 13: 00 ※, 15: 000
4/2 13: 00,15: 00
4/3 13: 00,15: 00
* 4/1 13:00 only at Toyosu / Omiya campus

The classroom will be announced on this page as soon as it is decided.

For faculty and staff

The renewal of the department / grade community on Scomb and the department / grade mailing list to the new year will be carried out on the following dates.

2nd grade or above
Mailing list 3/24 (finished)
Community 3/24 (closed)

First grader
Mailing list 3/27 *
Community 3/25 (finished)

Depending on the time of day, the switching day may be unstable, with members remaining last year or nobody.
Please refrain from using on the switching day.

* Because new students are added sequentially in conjunction with account creation, it will take a few days for all new students to be registered. All new students will be registered around March 27. Please do not send an email until then.

For faculty and staff

With the annual database update, SIT Station will be suspended for the following period for maintenance.

3/24 all day

Thank you for your understanding and cooperation.

The SharePoint server cannot be used due to emergency maintenance work.
We apologize for any inconvenience, but thank you for your cooperation.

1.Date: March 20, 2020 (Fun)

2. Influence: SharePoint server
Office support system on the office terminal system for maintenance work throughout the day (09: 00-18: 00)
"Https://portal.ow.shibaura-it.ac.jp" and the SharePoint site created under it,
SharePoint sites under "https://portal.sic.shibaura-it.ac.jp/" cannot be used.
Please use the desktop shoot cut for the office system menu.

3. Work content: SharePoint emergency maintenance work

For inquiries regarding this matter, please contact below.
ins-meeting@sic.shibaura-it.ac.jp

The data migration work of the file server accompanying the annual update work will be implemented on March 20 (Friday / holiday).
Therefore, the use of holiday self-service on March 20 will be suspended and PCs will be closed in all available PC classrooms on holidays.

Also, the connection to MyVolume from SRAS or the laboratory may be unstable, so please do not access the data during the working day.