You need to install Office 365 for iOS from Appstore.
When the app installed on iOS is first launched, sign in using your university account and the app is available.
Exapmle of mail address to sign in is "aa00000@sic.shibaura-it.ac.jp".
When you install a software with ISO in Windows, you may fail to open ISO file with double-click.
In this case, right-click the ISO file and select "Mount".
※Before execute the installer, please make sure that the installer is suitable for your device like target OS.
Currently, the Center for Science Information does not have a guide for connecting to SRAS VPN on Linux.
To install GlobalProtect, please refer a guide by paloalto below.
https://docs.paloaltonetworks.com/globalprotect/5-1/globalprotect-app-user-guide/globalprotect-app-for-linux/download-and-install-the-globalprotect-app-for-linux.html
Also, please try to connect by referring to the guide for MacOS on how to use L2TP+IPSec connection.
The URL for the guide is attached below.
https://docs.sic.shibaura-it.ac.jp/www-tools/guide_vpn_mac_l2tp.pdf
※This is an on-campus network-only page, so SRAS-VPN connection is required.
Please try the following steps, because the keyboard changes in the X window of Linux.
1. After logging in, select the menu System(システム) → Settings(設定) → Hardware(ハードウェア) → Keyboard(キーボード).
2. Press the layout(レイアウト) tab of the displayed window.
3. Press the button to restore defaults(デフォルトに戻す).
4. Press the close(閉じる) button.
5. Select System(システム) → Logout(ログアウト) from the menu.
Please try again after 30 seconds.
If that doesn't change, try the above steps several times.
GlobalProtect requires a connection procedure after installation.
Please check the manual below for more information.
SRAS VPN(GlobalProtect) Users guide for Mac OS
If you follow the above steps, you will be able to connect to SRASVPN through GlobalProtect.
The ShareFolder and MyVolume for each individual used in the class need to be connected to SRASVPN and then another connection process is required.
ShareFolder (Assignment Submission Folder) Connection Manual
URL:https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190202024142
MyVolume Connection Manual
URL:https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190704080248
We would be happy if you could confirm the above information.
When you install specific software on macOS, the warning "System Extension Blocked" may display and installation or execution may fail.
If the warning occurs in an appplication provided by SIC or a class, you can continue to install and run in the following ways.
* If it occurs with software that you have downloaded yourself, install it at your own risk.
1. Open "System Preferences" and click "Security & Privacy".
2. Click the key icon to certificate your account.
3. Click "Allow" button.
You can only use office on the latest three versions of macOS.
Currently, there are three OSes that can use office: "Big Sur", "Catalina", and "Mojave 2(as of March 2021). If you are using an OS other than these, you will need to update.
The application required by AMI to use MATLAB is to apply for an "Gakunin" account.
Please follow the instructions below to download and install the software after you apply for Gakunin account
https://web.sic.shibaura-it.ac.jp/page_20191024062404
If you have applied for a "Gakunin" account before and have forgotten your Gakunin password, log in to AMI and change your password by clicking "Change Password→Gakunin" in the menu on the left.
MS365のWordやExcelが、「サインインする必要があります・・・」とポップアップが表示され保存できない場合は。
PCの所有者が個人のOneDriveと学校のOneDriveのアカウントを二つインストールしており、競合が発生している可能性があります。
ライセンスのある学校のOneDriveのみを共有する設定にすると解決します。
方法は、
You can import IE or Google Chrome favorites into Microsoft Edge, also import browsing history, saved passwords, and other data.
Follow the procedure below to import.
1. Select "Settings and more " at the top right of the browser, or Alt + F.
2. Select "Settings".
3. Click "Import from another browser".
4. Select the browser and the items to import, and select Import.
What to do if you start Microsoft Teams and get error code 80090016
When an error occurs, a sign-in pop-up will be displayed at the beginning, so please follow the sign-in.
Here's what to do if you refuse to sign in.
First, start [Settings] from [Start], open [Account], and proceed to [Access to work or school].
Select your account and select [Disconnect]. The following pop-up will appear, but just select [Yes].
Then select Connect and enter your account name (eg aa00000@sic.shibaura-it.ac.jp). Then proceed with setup as instructed and reconnect your account.
After reconnecting, start Microsoft Teams.After logging out of the account, log in again, and if it succeeds, the action is completed.
The above method is one of the remedies, so even if you execute it, it may not be recovered. In that case, please contact Microsoft.
Shibaura SDP was discontinued in FY2022 due to the renewal of the umbrella agreement with Microsoft.
・Please launch the Office app and select "Account"
・From "User Information", select "Sign Out" to sign out of your Microsoft account.
・Select "Change License" under "Product Information"
・Select "Enter product key instead".
・Enter your Office 2019 product key and select "Install this product instead".
・The update download will start.
※If it does not switch, try restarting your PC while signed out of Office.
When using Ofiice products installed on the SIT's download server, you will need to renew the license immediately after installation or once every six months.
If the activation screen appears, please refer to the following page to renew the license.
http://download.sic.shibaura-it.ac.jp/Office/Office2016.html (JP)
※If you are using macOS, you do not need to do this. If you are asked to sign in, select "Skip Sign-in" at the bottom of the Sign-in window.
The poor image quality in uploading is the specification to upload process.
The uploaded video in Microsoft Stream is published in poor quality version (360p) at first, high quality version (1080p) is published after that.
Especially the highest quality encode time is longer in the case of the high definition video (HD) to use Streaming rendition.
https://docs.microsoft.com/ja-jp/stream/upload-process-overview
The account information required to sign in to your Microsoft account is it will be as follows.
Email address: "student number"@sic.shibaura-it.ac.jp
Account: "student number" @sic
Password: Windows / ADFS password
*Same as Scomb
Click the "Login" button and enter your user name and password to log in.
User name is "account@sic (Example: aa00000@sic)"
The password is the "Windows / ADFS password".
There is a manual on how to log in can be found at the following URL, so I hope you can check it.
An application from AMI is required to use Office365 services.
Now, you don't need to apply.
You have to log in Microsoft Account to use Office365, Microsoft Stream, Teams etc. When you log in, note the points below.
The logon user name is
account name@sic.shibaura-it.ac.jp
You can NOT log on with
account name@shibaura-it.ac.jp
For details, please refer the Installation guide.
If you are accessing from a PC you own, MyVolume may be disconnected.
Please check the following items and reconnect.
-Note-
To connect to MyVolume, you need to be connected to the campus network by SRAS VPN.
【How to connect MyVolume】
https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190704080248
【How to connect to SRAS VPN】
https://web.sic.shibaura-it.ac.jp/SRAS_VPN
It is possible that the OneDrive account you are saving to is not the same as your Office account.
Please check your OneDrive account and add an account.
Alternatively, you can also solve the problem by setting the destination to a local file (be careful that it is not synced with OneDrive) instead of OneDrive.
If you are students or faculty members at our university, you can install Microsoft Office to your own PC.
Students can install Microsoft Office in two ways.
* Microsoft 365 Version and Shibaura SDP Version cannot be installed at the same time.
* The products that can be installed will also differ.
For details, please refer the following guide page.
Microsoft Office
First of all, please try to use "Private Browse" mode or another web browser.
If the issue solve in this way, please clear caches in your browser to avoid crash.
If the issue does not solve, we recommend to ask for the teacher of the class.
(We may not be able to answer questions about usage of each software.)
When using gmail in Outlook, set it on both the Outlook side and the gmail side.
【Gmail settings】
【Outlook settings】
This problem can be solved by switching the Realtek audio driver to the native Windows driver (High Definition Audio device), or by reconnecting the Realtek audio driver.
The procedure is as follows.
1.Go to "Device Manager".
2. Expand "Sound, Video, and Game Controllers".
3. Right-click "RealtekAudio" and click "Update Driver".
4. Select "Browse my computer for driver software.
5. Click "Select from the list of available drivers on your computer".
6. Select "High Definition Audio Device" and click "Next".
※ [High Definition Audio Device] is not displayed, select [RealtekAudio].
7. After rebooting, check the noise of the earphones again.
It seems that depending on the faculty, how to lend computers to students varies.
Therefore, please consult the grade teacher of your department.
The Windows profile may be damaged.
Please request renaming of the profile at the information system section near you.
1. Connect the cable in the vicinity of the document camera (often the blue cable “D-Sub” or the white “DVI” cable with a needle-like opening) to the laptop.
2. Press the power button on the document camera
3. Press external input from Wingnet menu
4. Press once on the document camera's EXTERN MENU and it will appear on the student's monitor
【State】
The PC screen in the PC room is dark and difficult to see, or the color changes and is bright.
【Solution】
It may be solved by initializing the Intel graphics display settings.
➀Right click anywhere on the desktop
②Click "Intel Graphics settings"
③Select “Display”
④Select "Color Settings" and press "Restore Defaults" at the bottom left
If you can't press "Restore Defaults", the settings are in the default state.
If you still cannot solve the problem, please speak to the Center for Science Information staff.
Updating the phone book can be performed on the Clerical PC.
In the case of the teacher, I think it will be a virtual Clerical PC, but after connecting the cable, you will have to update it using the application.
At this time, I think that the phone book could be updated on the PC.
Please refer to the following URL for the connection method of the virtual Clerical PC.
(Help desk [tel. 2655] accepts inquiries about office terminals)
https://docs.sic.shibaura-it.ac.jp/jimu/VMWare_for_teachers_ver20160219.pdf
If you are trying to log in to S*gsot from iPhone, but the screen is blank without being asked for the password, what you entered previously will be remembered, and even if you change the password you will try to log in with the previous password .
Turn off "Automatically enter password".
(Or, "Delete" the password stored in "Website and App Password".)
Settings> Passwords and accounts> Password autofill
If you see “Style sheet is abnormal”, follow the steps below.
① Log off if there is a computer logged in another PC training room
② Go to the nearest window and have your profile renamed
③ After that, log in again, clear the browser cache and reconfirm in IE
④ If you cannot correct the abnormal style sheet with the above method, open S*gsot in Firefox
[If you are accessing S*gsot from home etc.]
①If you are using IE, please try with FireFox. Also, please install the latest version.
②Try using ywi. It is a service that uses a remote desktop client to connect to a Windows server.
https://web.sic.shibaura-it.ac.jp/3554126bda3ed7e7df6a785c1552bee2/page_20190227021725
③Please use the online window described at the following URL.
https://web.sic.shibaura-it.ac.jp/onlineS
The sci finder is managed by the Shibaura Institute of Technology Library.
Sorry for your inconvenience, but please contact the Shibaura Institute of Technology Library.
The Inquiry URL of Shibaura Institute of Technology Library ↓
https://lib.shibaura-it.ac.jp/inquiries/researchform
Please change the browser you are using or clear the cache.
Then enter your username and password in the same way.
The user name and password to login to scomb are as follows.
Username: student ID @sic
Password：Center for Science Information Windows password
SolidWorks is classified as C category software that is distributed and installed by designated departments for use in PC classroom classes.
You can only download and use the department you have applied for.
In addition, SolidWorks purchased at the University is an educational version, but it is a license limited to use of classes and creation of assignments.
Use for commercial and research purposes is a license violation and cannot be used.
For research use, purchase of SOLIDWORKS Research edition (for educational institutions) is required.
Any problems related to the installation of SolidWorks on a personal computer are at your own risk. The Center for Science Information does not support this service. If you wish to install this system, please consult with your class teacher first.
There is possibility that the installation of "Sophos Client Firewall" during the process of installing Sophos anti-virus.
If "Sophos Client Firewall" is installed, please follow the steps below to uninstall and check the Wi-fi connection.
(For windows)
１．Open the start.
２．If you see "Sophos Client Firewall" in the list of applications, right-click and select Uninstall
３．Check the Wi-fi connection
Firewall is a function that plays a role of preventing unauthorized access from the outside. Since the same security is programmed in windows PC, "Sophos Client Firewall" is not required.
The University (Center for Information Center) has a site license agreement with Sophos to use Sophos Anti-Virus.
For more information on how to install Sophos Anti-Virus, please click here.
Follow the steps in the link above to install Sophos, then the third-party security software will be automatically uninstalled.
However, some security software (McAfee, VirusBuster, Norton, etc.) will not be automatically uninstalled by this program. Therefore, please note that you need to uninstall these security software before installing Sophos.
Is it possible to turn off Spam Quarantine email quarantine? (The accuracy is not so good and important emails are sometimes caught.)
It can be set on the AMI.
When you log in to AMI 
Click here on the left pane
You can choose from three types: "Judgment + isolation", "Judgment only", and "Don't judge".
In the case of judgment only, the result will be reflected in the Subject.
It depends on the following two cases.
1. Case of using GrobalProtect
There is a limit to disconnect after 120 minutes from connection.
2. Case of using the VPN settings that we have been providing
There is no disconnection limit due to the passage of time.
For VPN connection methods, we have prepared manuals for each environment on the following pages, so please check it.
About SRAS VPN
https://web.sic.shibaura-it.ac.jp/SRAS_VPN
In addition to SSTP, there is another way to connect to the campus network: Global Protect.
GlobalProtect's manual is available for off-campus use.
If you want to connect with L2TP+IPSec or SSTP, please refer to the manual
after connecting to the campus network with GlobalProtect.
You will need to add the account to the lesson group with the same talent as granting the rights of the LMS and shared folder of Scomb to the TA, and adding to the lesson ML.
Please refer to the "2.4.2 Add user to group" in the URL below.
http://docs.sic.shibaura-it.ac.jp/stationhelp/talent/Group/adduser.html
Scomb has a function to create issues, so please log in to Scomb,
Please check if there is any applicable item in the "Top page" → "LMS" → "TOEIC1" → "Issue" column.
The Information Systems Division does not know the issues of each class, so if you are not in Scomb, please see
I would like to ask the faculty member in charge to confirm.
When asked about how to register a TOIEC score, please refer to the following manual.
TOEIC score registration（JP）.pdf
TOEIC score registration（ENG）.pdf
* This manual is currently (April 16, 2019) delivered by e-mail from the International Department.
SRAS VPN becomes the correspondence only for IPv4, but it is IPv4 and can be connected even if you use the v6 plus.
When a problem occurs, please invalidate IPv6 on a PC.
VPN is called "Virtual Private Network" and is a method of connecting to the campus network via the Internet.
For the VPN connection method, we have prepared a manual for each environment on the following page.
Plese refer to here and check if there are any mistakes in the operation.
About SRAS VPN
https://web.sic.shibaura-it.ac.jp/SRAS_VPN
From this year, we are introducing a new method called Global Protect.
About SRAS VPN（Virtual Private Network）.
If you are not using this, please try it.
If you are using a wireless LAN on Windows 10,
It has been reported that the network connection becomes unstable due to the power saving settings of Windows.
"Windows 10 wireless power saving settings"
Please search Google with keywords such as and consider changing the setting.
Also, it may become stable due to a reboot.
Method 1 : Set your password again.
1. Open Center for Science Information HP.
2. Click AMI.
3. Login to the AMI.
4. After check the "Applied" in SRAS wireless LAN, change the password.
5. Connect to Wi-fi again.
6. Go to Method 2 if you can't solve it.
Method 2 : Restart and shut down your PC.
1. Restart and shut down your PC.
2. Connect to Wi-fi again.
3. Go to Method 3 if you can't solve it.
Method 3 : Delete and re-recognize the wireless network device.
* In this method, it is possible that your information (your home W-Fi) about wireless connection until now could disappear.
3. Uninstall the wireless device.
4. In Operation, Scan for hardware changes.
5. Connect to Wi-fi again.
A bug in the Kyocera printer driver after windows update causes a bule screen.
Please see the following notice and install Windows Update or the repair software from Kyocera.
I suspect that the problem is that IPv6 is enabled.
From the following URL, after downloading "Disable IPv6 on non-tunnel interface (excluding loopback) and IPv6 tunnel interface", execute it, restart Windows, and then try again with VPN connection. Please try it.
https://support.microsoft.com/ja-jp/help/929852/how-to-disable-ipv6-or-its-components-in-windows
SRASVPNhelp-win10.pdf Please refer to here.
Can I upgrade to Windows 10 to end Windows 7 service?
Can I use the software that I have been using so far?
Under the Microsoft license contracted by the University, Windows OS
Only upgrade licenses are provided.
Therefore, when installing on a PC, it will be a base on that PC in advance
Windows OS must be installed.
In addition, Office and other software that was included from the beginning, after the upgrade
Availability is not guaranteed.
Especially for major version upgrades (Vista-> 7 or 8.1 or 10)
In most cases, the software does not work.
For Office, it is necessary to re-install the corresponding version after the upgrade.
Microsoft will end support on January 14, 2020, so we recommend an early upgrade.
Currently, it can be installed from the academic license website license software.→here
